View Issue Details

IDProjectCategoryView StatusLast Update
0006232SOGowith SOGopublic2026-07-13 12:54
Reportermehedi Assigned To 
PriorityurgentSeveritymajorReproducibilityalways
Status newResolutionopen 
Product Version5.12.8 
Summary0006232: Account verification link is broken when displayed in SOGo email viewer
Description

When receiving the account registration email from the SOGo Bug Tracker or anywhere else, the verification URL is not displayed correctly in the SOGo webmail interface.

Instead of showing the complete URL, part of the query parameter is replaced with ***, resulting in a link similar to:

https://bugs.sogo.nu/verify.php?id=4129&con***=...

Clicking this link opens an invalid URL, and the account cannot be verified.

The original verification URL should remain intact and clickable. It appears that SOGo is masking or truncating the URL, causing the verification process to fail.

Steps To Reproduce

Register a new account on the SOGo Bug Tracker or anywere else.
Receive the account verification email in SOGo Webmail.
Open the email.
Observe the verification link displayed in the message.
Click the verification link.

Actual Result:
The URL contains masked/truncated characters (e.g. &con***=), and the opened link is invalid.

Expected Result:
The complete verification URL should be displayed and opened without any modification so the account can be verified successfully.

Additional Information

Environment: Mailcow with SOGo Webmail.
The issue has been reproduced using the website registration email.
A screenshot demonstrating the issue is attached.
It appears that the URL is being altered by the email viewer rather than the sender.

Tagsbug, link, mail, rendering, verification, webmail

Activities

mehedi

mehedi

2026-07-13 12:54

reporter  

bug.png (56,669 bytes)   
bug.png (56,669 bytes)   

Issue History

Date Modified Username Field Change
2026-07-13 12:54 mehedi New Issue
2026-07-13 12:54 mehedi Tag Attached: bug
2026-07-13 12:54 mehedi Tag Attached: link
2026-07-13 12:54 mehedi Tag Attached: mail
2026-07-13 12:54 mehedi Tag Attached: rendering
2026-07-13 12:54 mehedi Tag Attached: verification
2026-07-13 12:54 mehedi Tag Attached: webmail
2026-07-13 12:54 mehedi File Added: bug.png