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IDProjectCategoryView StatusDate SubmittedLast Update
0006143SOGoWeb Address Bookpublic2025-08-12 12:072026-01-18 12:39
Reporterbahnkonzept Assigned To 
PrioritynormalSeveritymajorReproducibilityalways
Status newResolutionopen 
Platform[Client] MicrosoftOSWindowsOS Version11
Product Version5.12.1 
Summary0006143: Data Loss When Exporting Contacts with Multiple Phone Numbers
Description

When exporting contacts from the address book, not all phone numbers are included if a contact contains multiple numbers of the same type (e.g., two "Work" phone numbers). Only the first number is exported, while all subsequent numbers of the same type are lost.

Expected Behavior:
All phone numbers should be exported regardless of type, as this complies with the VCard standard (RFC 6350 allows multiple values per property type).

Steps To Reproduce

Create/edit a contact in SOGo with at least two phone numbers of the same type (e.g., two "Work" numbers).

Export the address book or contact as a VCard.

Check the exported VCard: Only the first number of each type is present.

TagsNo tags attached.

Activities

bahnkonzept

bahnkonzept

2025-08-12 12:07

reporter  

2025-08-12_13h37_03.png (66,072 bytes)   
2025-08-12_13h37_03.png (66,072 bytes)   
2025-08-12_13h38_40.png (61,440 bytes)   
2025-08-12_13h38_40.png (61,440 bytes)   
bahnkonzept

bahnkonzept

2026-01-18 12:39

reporter   ~0018402

Hello,
we just updated to SoGo's Version 5.12.4 (Released on October 7, 2025) and crosschecked that this error is still present in this version.
As this shall be a small fix without any UI change and fixes a possible data loss when exporting data: Could you solve this in the next available version of SoGo v5 please?
This would help the community even if SoGo v6 is not available ...

Thank you an best regards.

The Bahnkonzept team from Dresden/Germany

Issue History

Date Modified Username Field Change
2025-08-12 12:07 bahnkonzept New Issue
2025-08-12 12:07 bahnkonzept File Added: 2025-08-12_13h37_03.png
2025-08-12 12:07 bahnkonzept File Added: 2025-08-12_13h38_40.png
2026-01-18 12:39 bahnkonzept Note Added: 0018402