View Issue Details

IDProjectCategoryView StatusLast Update
0006125SOGoActiveSyncpublic2025-05-30 07:50
Reporterlukasgallina Assigned To 
PrioritynormalSeveritymajorReproducibilityalways
Status newResolutionopen 
Platform[Server] LinuxOSDebianOS Version8 (Jessie)
Product Version5.12.1 
Summary0006125: Problem with creating calendar entries from Office 365 Hello, I am using iRedMail on CentOS Stream 8 in its latest version, with
Description

Hello,
I am using iRedMail on CentOS Stream 8 in its latest version, with SoGo version 5.12.1 (root@202505160512).
When I create an entry from Outlook 2021, everything works as expected, and the Sogo logs contain these lines for each new entry:

May 30 09:25:06 sogod [2291864]: redmail01.mail.dragon-cloud.org "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=gallina.lukas@luckypoint.cz&DeviceId=8A0DD9F2C86C4F6B94B531944BAEF6E2&DeviceType=WindowsOutlook15 HTTP/1.0" 200 143/619 0.074 - - 0 - 26

May 30 09:25:06 sogod [2291864]: redmail01.mail.dragon-cloud.org "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=gallina.lukas@luckypoint.cz&DeviceId=8A0DD9F2C86C4F6B94B531944BAEF6E2&DeviceType=WindowsOutlook15 HTTP/1.0" 200 494/712 0.096 - - 0 - 26

However, when I create an entry from Outlook 365 (tested version 2504, build 18730.20186), the log contains fewer details:

May 30 09:32:53 sogod [2293550]: redmail01.mail.dragon-cloud.org "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=gallina.lukas@luckypoint.cz&DeviceId=1CA01CD6A19B48789BFA9300FA70D26A&DeviceType=WindowsOutlook15 HTTP/1.0" 200 0/712 0.108 - - 0 - 14

…and the entry is not inserted into SoGo. Other actions such as editing or deleting records work fine; only the creation of new entries for synchronization does not function properly.
As a temporary workaround, we are currently using web access to SoGo, and entries created through the web interface work correctly.
Thanks!
Let me know if you'd like any refinements!

Steps To Reproduce

Create a new entry in the calendar in Outlook 365.

TagsNo tags attached.

Activities

lukasgallina

lukasgallina

2025-05-30 07:50

reporter   ~0018238

Sorry, I put the entire text in the subject. Please correct it.

Issue History

Date Modified Username Field Change
2025-05-30 07:48 lukasgallina New Issue
2025-05-30 07:50 lukasgallina Note Added: 0018238