View Issue Details

IDProjectCategoryView StatusLast Update
0005999SOGoWeb Address Bookpublic2024-08-13 19:21
ReporterKlausSchmid Assigned To 
PrioritynormalSeveritymajorReproducibilityalways
Status newResolutionopen 
PlatformMacBook Pro / AirOSSonomaOS Version14.6.1
Product Version5.10.0 
Summary0005999: Addressbook Integration issues with Mac Contacts
Description

There is a problem insofar as the displayed approach either through Download iOS-MacOS configuration profile as well as through using the link does not work correctly.

Tested on MacOS Sonoma 14.6.1 (MacBook Pro usual work account + MacBook Air with special test account).

Tested on 10.1 Installation at work place and at current demo server with demo-account:

  • the CalDav provider is accepted for the workplace installation (error messages for the demo installation and account accepted, but set to inactive.). the behavior is consistent on both platforms, the difference in behavior depends only on server.
  • in work place installation with 10.1 one can now add contacts both in the webui and locally, but no synchronization occurs (but also no error messages) - no further experiments with demo-server as accounts are set to inactive.

Further inspection identified: the problem is the last part of the displayed Links = Contacts/personal/ (or different for special addressbooks)

The correct link for MacOS is:
https://&lt;server>.de /SOGo/dav/<account>/

If this would be clearly communicated (and also considered in the downloadable profile, it would allow to reduce work a lot).
(Did require me and our IT staff several hours to locate the issues. Resolution only found by accident from a remark in another bug report)

In addition, this apparently does not allow to use multiple address books with mac.
(apparently there is a very similar problem with calendars, but did not go through this, completely.)

Steps To Reproduce

Approach (A) download the configuration profile for the addressbook and install it on the mac.

addressbook is recognized and no error messages anywhere, but synchronization does not happen. (for 10.1 for demo server did not try this)

Approach (B)
Configure Account for addressbook
user (sogo1) - not sogo1@example.com (as mac proposes)
for personal addressbook the following link is reported: https://demo.sogo.nu/SOGo/dav/sogo1/Contacts/personal/
PWD (sogo) -
Server https://demo.sogo.nu
Serverpath: /SOGo/dav/sogo1/Contacts/personal/ (this would be correct based on the provided link)
This leads to error messages (inactive account) on demo server and
on 10.1 to no error messages, and addition of contacts is possible, but no synchronization happens.

Correct path is: /SOGo/dav/sogo1/

Side effect: as different address books only differ in later parts of the path, multiple address books are not possible.

Additional Information

a more straightforward display of the correct links would be very helpful.
(regarding the profile solution, I cannot say whether it works, as I did not try it with the current demo-release server, but the earlier one did also silently fail.)

TagsCardDAV, configuration, contacts, MacOS

Activities

There are no notes attached to this issue.

Issue History

Date Modified Username Field Change
2024-08-13 19:21 KlausSchmid New Issue
2024-08-13 19:21 KlausSchmid Tag Attached: CardDAV
2024-08-13 19:21 KlausSchmid Tag Attached: configuration
2024-08-13 19:21 KlausSchmid Tag Attached: contacts
2024-08-13 19:21 KlausSchmid Tag Attached: MacOS