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IDProjectCategoryView StatusDate SubmittedLast Update
0005992SOGoWeb Mailpublic2024-07-22 14:252025-07-26 14:27
Reporterbahnkonzept Assigned To 
PriorityhighSeveritymajorReproducibilityalways
Status newResolutionopen 
PlatformMicrosoftOSWindowsOS Version11
Product Version5.10.0 
Summary0005992: Repeating events are not shown in Webmail BEFORE importing into calendar
Description

If you get an invite for an repeating event from a companies e-mail sent by Microsoft Outlook via Exchange the preview by SoGo shows only the first occurence of the meeting but neither that's a repeating event nor the other and last occurences.
This is very annoying as the user will crosscheck with first occurence, agrees to one meeting and will learn that he accepted unintentionally a whole bunch of meetings.

A (blurred) screenshot is attached as well an excerpt of the ics file:

RRULE:FREQ=WEEKLY;UNTIL=20241119T120000Z;INTERVAL=2;BYDAY=TU;WKST=MO
DTSTART;TZID=W. Europe Standard Time:20240730T130000
DTEND;TZID=W. Europe Standard Time:20240730T140000
CLASS:PUBLIC
PRIORITY:1
DTSTAMP:20240722T114355Z
LOCATION;LANGUAGE=de-DE:Microsoft Teams-Besprechung

Currently we are looking into the *.ics file manually before accepting an event from people who want to invite us.
As this is a very hard workaround we would favour if this clould be fixed soon. Thank you very much!

The Bahnkonzept team from Dresden/Germany

Tags.ics, attachement, event, repeating

Activities

bahnkonzept

bahnkonzept

2024-07-22 14:25

reporter  

Screenshot 2024-07-22 at 15-45-08 Posteingang E-Mail SoGo Bahnkonzept.jpg (240,471 bytes)   
Screenshot 2024-07-22 at 15-45-08 Posteingang E-Mail SoGo Bahnkonzept.jpg (240,471 bytes)   
sebastien

sebastien

2024-07-22 19:53

administrator   ~0017777

Done :)
bahnkonzept

bahnkonzept

2024-07-26 10:35

reporter   ~0017785

Dear Sébastien,

thank you for the quick fix, this is very kind and would help a lot of users too!

Can we test it with a nightly build? Which date shall we use?

Best regards,

The Bahnkonzept-Team from Dresden/Germany
sebastien

sebastien

2024-07-26 13:05

administrator   ~0017786

I just reopened the ticket, no fix for now

Sebastien
bahnkonzept

bahnkonzept

2025-07-26 14:27

reporter   ~0018320

Dear SoGo Team,

We are aware that you are working hard on completely rewriting the SoGo application and that version 6 has the highest priority.

However, we would be very grateful if this error, which is very disruptive in our daily work and certainly does not create any unnecessary effort in the user interface or documentation (2-3 terms would have to be translated, unfortunately) and thus ties up a lot of resources, could be eliminated in version 5 as soon as possible.

The bug is particularly annoying here because you might accept the 2nd, 3rd, ... appointment without even being aware of it.

We and the community would certainly be very grateful.

Kind regards,

The Bahnkonzept team from Dresden, Germany

Issue History

Date Modified Username Field Change
2024-07-22 14:25 bahnkonzept New Issue
2024-07-22 14:25 bahnkonzept Tag Attached: .ics
2024-07-22 14:25 bahnkonzept Tag Attached: attachement
2024-07-22 14:25 bahnkonzept Tag Attached: event
2024-07-22 14:25 bahnkonzept Tag Attached: repeating
2024-07-22 14:25 bahnkonzept File Added: Screenshot 2024-07-22 at 15-45-08 Posteingang E-Mail SoGo Bahnkonzept.jpg
2024-07-22 19:53 sebastien Note Added: 0017777
2024-07-26 10:35 bahnkonzept Note Added: 0017785
2024-07-26 13:05 sebastien Note Added: 0017786
2025-07-26 14:27 bahnkonzept Note Added: 0018320