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IDProjectCategoryView StatusLast Update
0005948SOGoWeb Generalpublic2024-04-09 07:49
Reporterwimmer Assigned Tosebastien  
PrioritynormalSeverityminorReproducibilitysometimes
Status resolvedResolutionfixed 
Product Versionnightly master 
Fixed in Version5.11.0 
Summary0005948: Proxy Error
Description

I compile SOGo from the source files.
When I used current git repository (for both sogo and sope) some of my users lost access to their WebGUI:
[Thu Apr 04 15:46:09.236365 2024] [proxy:error] [pid 2836042] (111)Connection refused: AH00957: http: attempt to connect to 127.0.0.1:20000 (127.0.0.1:20000) failed
[Thu Apr 04 15:46:09.236421 2024] [proxy_http:error] [pid 2836042] [client 1.2.3.4:60456] AH01114: HTTP: failed to make connection to backend: 127.0.0.1, referer: https://webmail.zcu.cz/SOGo/so/userU1/Mail/view
[Thu Apr 04 15:46:09.236406 2024] [proxy:error] [pid 2835543] (111)Connection refused: AH00957: http: attempt to connect to 127.0.0.1:20000 (127.0.0.1:20000) failed
[Thu Apr 04 15:46:09.236455 2024] [proxy_http:error] [pid 2835543] [client 1.2.3.4:59838] AH01114: HTTP: failed to make connection to backend: 127.0.0.1, referer: https://webmail.zcu.cz/SOGo/so/user2/Calendar/view

This problem is persistent for these users. There is no problem for other users .
There is no logs about it in the sogo.log.
When I switched back to sogo-5.10.0 (compiled same way), there is no problem.

I use apache2 on debian bullseye.
Milos

TagsNo tags attached.

Relationships

has duplicate 0005942 resolvedsebastien Calendar fails to load due to c_cycleinfo data on certain events 

Activities

sebastien

sebastien

2024-04-04 19:07

administrator   ~0017681

Hi Milos,

Can you enable all logs, reproduce the issue and provide the logs ?

SoDebugBaseURL = YES;
  SOGoDebugRequests = YES;
  ImapDebugEnabled = YES;
  LDAPDebugEnabled = YES;
  PGDebugEnabled = YES;
  SMTPDebugEnabled = YES;

  MySQL4DebugEnabled = YES;
  SOGoUIxDebugEnabled = YES;

Thank you

Sebastien

wimmer

wimmer

2024-04-04 19:41

reporter   ~0017682

The problem occurred today on my production server. It is used by thousands of users. I can't work with it as a test machine.
I will try to prepare a similar environment on another machine and copy the data of some of the users who experienced the problem to it.

sebastien

sebastien

2024-04-05 07:26

administrator   ~0017683

Sure, thank you Milos

wimmer

wimmer

2024-04-05 07:34

reporter   ~0017684

I found relating information:
apache error.log:
[Thu Apr 04 15:36:14.751790 2024] [proxy_http:error] [pid 2831792] (20014)Internal error (specific information not available): [client 1.2.3.4:54281] AH01102: error reading status line from remote server 127.0.0.1:20000, referer: https://webmail.zcu.cz/SOGo/so/useri/Calendar/view
[Thu Apr 04 15:36:14.751829 2024] [proxy:error] [pid 2831792] [client 1.2.3.4:54281] AH00898: Error reading from remote server returned by /SOGo/so/useri/Calendar/eventsblocks, referer: https://webmail.zcu.cz/SOGo/so/useri/Calendar/view

kern.log:
Apr 4 15:36:14 webmail kernel: [1091317.692317] sogod[2819236]: segfault at 1b00000041 ip 00007f1992a5b981 sp 00007ffe6f6c8ef8 error 4 in libobjc.so.4.0.0[7f1992a54000+a000] likely on CPU 10 (core 0, socket 10)
Apr 4 15:36:14 webmail kernel: [1091317.692346] Code: 00 48 8b 41 08 48 8b 00 48 85 c0 75 ef 48 89 fe 31 ff e9 42 fc ff ff 66 90 48 85 ff 74 53 48 8b 06 4c 8b 07 48 89 c1 41 89 c1 <49> 8b 50 40 48 c1 e9 20 41 c1 e1 05 41 01 c9 4c 3b 4a 28 72 12 48

sebastien

sebastien

2024-04-08 12:00

administrator   ~0017691

Hi Milos, unfortunately this won't helps.

1/ It may be relative to 0005942, you can try latest master branch ?
2/ If not, you can provide an ics export of your calendar (send it by mail for privacy)

Sebastien

Issue History

Date Modified Username Field Change
2024-04-04 16:38 wimmer New Issue
2024-04-04 19:07 sebastien Note Added: 0017681
2024-04-04 19:41 wimmer Note Added: 0017682
2024-04-05 07:26 sebastien Note Added: 0017683
2024-04-05 07:34 wimmer Note Added: 0017684
2024-04-08 12:00 sebastien Note Added: 0017691
2024-04-08 12:00 sebastien Assigned To => sebastien
2024-04-08 12:00 sebastien Status new => feedback
2024-04-09 07:49 sebastien Relationship added has duplicate 0005942
2024-04-09 07:49 sebastien Status feedback => resolved
2024-04-09 07:49 sebastien Resolution open => fixed
2024-04-09 07:49 sebastien Fixed in Version => 5.11.0