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IDProjectCategoryView StatusDate SubmittedLast Update
0005883SOGoActiveSyncpublic2023-10-04 12:492023-10-18 07:07
Reporterraoulbhatia Assigned To 
PrioritynormalSeverityfeatureReproducibilityN/A
Status newResolutionopen 
PlatformMailcow 2023-08OSServer: Debian 11OS Version11.7
Product Version5.8.4 
Summary0005883: Implementation of smart forward for events - SmartForward from Mobile (Client: Nine Mail) returns HTTP 500
Description

Sometimes when I forward E-Mails, the emails stay in the Outbox of Nine Mail (com.ninefolders.hd3 currently Version 4.9.4b)

I enabled debug logs on the server and got this:
Note that I have used [.....REDACTED.....] to remove potentially sensitive content.

mailcowdockerized-sogo-mailcow-1 | <SmartForward xmlns="ComposeMail:">
mailcowdockerized-sogo-mailcow-1 | <ClientId>66118ad0-443a-47c1-a74e-[.....REDACTED.....]-0</ClientId>
mailcowdockerized-sogo-mailcow-1 | <Source>
mailcowdockerized-sogo-mailcow-1 | <FolderId>vevent%2Fpersonal</FolderId>
mailcowdockerized-sogo-mailcow-1 | <ItemId>4D-[.....REDACTED.....]-5-715F0C80</ItemId>
mailcowdockerized-sogo-mailcow-1 | </Source>
mailcowdockerized-sogo-mailcow-1 | <SaveInSentItems/>
mailcowdockerized-sogo-mailcow-1 | <MIME> [.....REDACTED.....]
mailcowdockerized-sogo-mailcow-1 | Oct 4 12:40:21 d7e9a18dd204 syslog-ng[8]: Error processing log message: <SmartForward xmlns="ComposeMail:">
mailcowdockerized-sogo-mailcow-1 | <ClientId>66118ad0-443a-47c1-a74e-bc7e96a6b638-0</ClientId>
mailcowdockerized-sogo-mailcow-1 | <Source>
mailcowdockerized-sogo-mailcow-1 | <FolderId>vevent%2Fpersonal</FolderId>
mailcowdockerized-sogo-mailcow-1 | <ItemId>4D-[.....REDACTED.....]-5-715F0C80</ItemId>
mailcowdockerized-sogo-mailcow-1 | </Source>
mailcowdockerized-sogo-mailcow-1 | <SaveInSentItems/>
mailcowdockerized-sogo-mailcow-1 | <MIME> [.....REDACTED.....]
mailcowdockerized-sogo-mailcow-1 | Oct 4 12:40:21 d7e9a18dd204 <ClientId>66118ad0-443a-47c1-a74e-[.....REDACTED.....]-0</ClientId>
mailcowdockerized-sogo-mailcow-1 | Oct 4 12:40:21 d7e9a18dd204 <Source>
mailcowdockerized-sogo-mailcow-1 | Oct 4 12:40:21 d7e9a18dd204 <FolderId>vevent%2Fpersonal</FolderId>
mailcowdockerized-sogo-mailcow-1 | Oct 4 12:40:21 d7e9a18dd204 <ItemId>4D-[.....REDACTED.....]-5-715F0C80</ItemId>
mailcowdockerized-sogo-mailcow-1 | Oct 4 12:40:21 d7e9a18dd204 </Source>
mailcowdockerized-sogo-mailcow-1 | Oct 4 12:40:21 d7e9a18dd204 <SaveInSentItems/>
mailcowdockerized-sogo-mailcow-1 | Oct 4 12:40:21 d7e9a18dd204 <MIME> [.....REDACTED.....]</MIME>
mailcowdockerized-sogo-mailcow-1 | Oct 4 12:40:21 d7e9a18dd204 syslog-ng[8]: Error processing log message: </SmartForward>
mailcowdockerized-sogo-mailcow-1 | Oct 4 12:40:21 d7e9a18dd204 syslog-ng[8]: Error processing log message: </SmartForward>
mailcowdockerized-sogo-mailcow-1 |
mailcowdockerized-sogo-mailcow-1 | "pa36295614950"
mailcowdockerized-sogo-mailcow-1 | ^
mailcowdockerized-sogo-mailcow-1 | <data>:2286: element a: validity error : ID pa36295615155 already defined
mailcowdockerized-sogo-mailcow-1 | idth="560" valign="top" align="left"><a name="pa36295615155" id="pa36295615155"
mailcowdockerized-sogo-mailcow-1 | ^
mailcowdockerized-sogo-mailcow-1 | <data>:2313: element a: validity error : ID pa36295615356 already defined
mailcowdockerized-sogo-mailcow-1 | idth="560" valign="top" align="left"><a name="pa36295615356" id="pa36295615356"
mailcowdockerized-sogo-mailcow-1 | ^
mailcowdockerized-sogo-mailcow-1 | <data>:2367: element a: validity error : ID pa36295615357 already defined
mailcowdockerized-sogo-mailcow-1 | idth="560" valign="top" align="left"><a name="pa36295615357" id="pa36295615357"
mailcowdockerized-sogo-mailcow-1 | ^
mailcowdockerized-sogo-mailcow-1 | <data>:2405: element a: validity error : ID pa36295615358 already defined
mailcowdockerized-sogo-mailcow-1 | idth="560" valign="top" align="left"><a name="pa36295615358" id="pa36295615358"
mailcowdockerized-sogo-mailcow-1 | ^
mailcowdockerized-sogo-mailcow-1 | <data>:2459: element a: validity error : ID pa36295615359 already defined
mailcowdockerized-sogo-mailcow-1 | idth="560" valign="top" align="left"><a name="pa36295615359" id="pa36295615359"
mailcowdockerized-sogo-mailcow-1 | ^
mailcowdockerized-sogo-mailcow-1 | <data>:2514: element a: validity error : ID ma36295614130 already defined
mailcowdockerized-sogo-mailcow-1 | <div><a name="ma36295614130" id="ma36295614130" ><!-- --
mailcowdockerized-sogo-mailcow-1 | ^
mailcowdockerized-sogo-mailcow-1 | <data>:2554: element a: validity error : ID ma36295614337 already defined
mailcowdockerized-sogo-mailcow-1 | <div><a name="ma36295614337" id="ma36295614337" ><!-- --
mailcowdockerized-sogo-mailcow-1 | ^
mailcowdockerized-sogo-mailcow-1 | <data>:2581: element a: validity error : ID ma36295614538 already defined
mailcowdockerized-sogo-mailcow-1 | <div style="margin-right: 8.0px;"><a name="ma36295614538" id="ma36295614538"
mailcowdockerized-sogo-mailcow-1 | ^
mailcowdockerized-sogo-mailcow-1 | <data>:2593: element a: vali
mailcowdockerized-sogo-mailcow-1 | Oct 4 12:40:21 d7e9a18dd204 sogod [529814]: |SOGo| request took 0.080695 seconds to execute
mailcowdockerized-sogo-mailcow-1 | Oct 4 12:40:21 d7e9a18dd204 sogod [529814]: 185.190.51.2 "POST /SOGo/Microsoft-Server-ActiveSync?jQIJBBBOaW5lQUYwNjk0QTlBRTQ5BAAAAAAHQW5kcm9pZAcBAA== HTTP/1.0" 500 49/6456 0.083 - - 3M - 11

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Activities

raoulbhatia

raoulbhatia

2023-10-04 12:53

reporter   ~0017336

I just upgraded to sogo/sogo-activesync 5.9.0.20230929-1 and the problem persists.
tfu

tfu

2023-10-17 20:45

reporter   ~0017384

From the provided log I see that you try to forward a calendar-event -> <FolderId>vevent%2Fpersonal</FolderId>.
This is not yet implemented. (SOGoActiveSyncDispatcher.m (L238) >[theResponse appendContentString: @"SmartForward not-implemented on non-mail folders."];)
raoulbhatia

raoulbhatia

2023-10-17 21:19

reporter   ~0017385

I currently have 2 emails in my outbox.

One was a calendar event, correct.
The second one a regular email.

I will try to capture the debug output of the regular email and will report back.

Issue History

Date Modified Username Field Change
2023-10-04 12:49 raoulbhatia New Issue
2023-10-04 12:53 raoulbhatia Note Added: 0017336
2023-10-17 20:45 tfu Note Added: 0017384
2023-10-17 21:19 raoulbhatia Note Added: 0017385
2023-10-18 07:07 sebastien Severity major => feature
2023-10-18 07:07 sebastien Summary SmartForward from Mobile (Client: Nine Mail) returns HTTP 500 => Implementation of smart forward for events - SmartForward from Mobile (Client: Nine Mail) returns HTTP 500