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IDProjectCategoryView StatusDate SubmittedLast Update
0005564SOGowith SOGopublic2022-07-22 12:312022-07-26 08:15
ReporterLite Assigned To 
PriorityurgentSeveritycrashReproducibilityalways
Status newResolutionopen 
Product Version5.5.1 
Summary0005564: Problem with sogo
Description

How it happens - a bank report is generated through the site in the form of a text file. Previously, when using other mail services, they sent and received these files without any problems. After using sogo mail, this problem started. If you send this report through another mail service, then the file does not deteriorate and comes as the original, but if you use sogo mail, then the file being sent changes. This is definitely due to sogo.

Steps To Reproduce

Take the original text file of the report and send it via sogo.

Tagsencoding, file, sogo, txt

Activities

Lite

Lite

2022-07-22 12:31

reporter  

11.PNG (31,350 bytes)   
11.PNG (31,350 bytes)   
Recieved.txt (483 bytes)    
1CClientBankExchange
ÂåðñèÿÔîðìàòà=1.03
Êîäèðîâêà=Windows
Îòïðàâèòåëü=Áóõãàëòåðèÿ ïðåäïðèÿòèÿ, ðåäàêöèÿ 3.0
Ïîëó÷àòåëü=
ÄàòàÑîçäàíèÿ=23.06.2022
ÂðåìÿÑîçäàíèÿ=17:06:35
ÄàòàÍà÷àëà=23.06.2022
ÄàòàÊîíöà=23.06.2022
Äîêóìåíò=Ïëàòåæíîå ïîðó÷åíèå
ÑåêöèÿÄîêóìåíò=Ïëàòåæíîå ïîðó÷åíèå
Íîìåð=6
Äàòà=23.06.2022
Recieved.txt (483 bytes)   
Original.txt (298 bytes)    
1CClientBankExchange
������������=1.03
���������=Windows
����������=��������� ���������, ������ 3.0
��������=
�����������=23.06.2022
�����������=17:06:35
���������=23.06.2022
��������=23.06.2022
��������=��������� ��������
������������=��������� ��������
�����=6
����=23.06.2022
Original.txt (298 bytes)   
Christian Mack

Christian Mack

2022-07-26 07:58

developer   ~0016143

Just as Info:

  • As it is a *.txt file, there is no indication of the character set used in the file itself.
  • It uses an 8-bit character set
  • Original character set is Windows CP 1251 (cyrillic)
  • First Line is ASCII only, therefore I assume, that SOGo assumes this to be in another 8-bit character set and transfoms that wrongly into UTF-8.
  • For attachments there should be no conversion in the email, just for display.
Lite

Lite

2022-07-26 08:15

reporter   ~0016144

How to fix it?

Issue History

Date Modified Username Field Change
2022-07-22 12:31 Lite New Issue
2022-07-22 12:31 Lite Tag Attached: encoding
2022-07-22 12:31 Lite Tag Attached: file
2022-07-22 12:31 Lite Tag Attached: sogo
2022-07-22 12:31 Lite Tag Attached: txt
2022-07-22 12:31 Lite File Added: 11.PNG
2022-07-22 12:31 Lite File Added: Recieved.txt
2022-07-22 12:31 Lite File Added: Original.txt
2022-07-26 07:58 Christian Mack Note Added: 0016143
2022-07-26 08:15 Lite Note Added: 0016144