View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
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0005466 | SOGo | Web Mail | public | 2022-01-18 13:38 | 2022-04-25 20:21 |
Reporter | dragoangel | Assigned To | |||
Priority | high | Severity | minor | Reproducibility | always |
Status | new | Resolution | open | ||
Platform | [Client] Microsoft | OS | Windows | OS Version | 8 |
Product Version | 5.4.0 | ||||
Summary | 0005466: Issue moving to Junk multiply emails | ||||
Description | If in SOGo Web Mail you select one email and move it to Junk - it will be move to junk as expected. | ||||
Tags | No tags attached. | ||||
Note: if click too quickly user even allow to a DoS for a minute the sogo or give hight load on imap. |
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How many messages were selected when you started having issues? |
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it even can be reproduced on 1 email |
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Have you defined |
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I have: |
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I don't have |
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Can you share the timings from your browser? You should have two XHR requests when clicking the Junk button: |
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Move to junk take more time then move to another folder. |
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The Check your Dovecot log and configuration. |
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For example on 1 eml I click quickly 3 times on move to junk and in junk folder I get 3 eml (duplicates) and in dovecot I see that it actually
Can SOGo have a sort of delay to get response from |
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I sure many people use learning based not on sogo option, but on dovecot to get it working on plain imap as well in addition to SOGo webmail, and they will face same bug. |
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Is your Dovecot exposing the |
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How I can quickly check this? |
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had to |
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one note that I also has this: https://doc.dovecot.org/configuration_manual/spam_reporting/ with exact same |
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SOGo is doing a MOVE operation when the extension is exposed. Therefore I would suspect the COPY/EXPUNGE sequence to come from your global Sieve script and slow down the whole operation. You can try disabling the spam reporting configuration in Dovecot to see if it decreases the delay. |
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But problem that I need that future to work :p |
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There was request to ask confirmation on move to spam, in same way it done for move to trash, maybe it will resolve particularly (hide) this bug. |
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Hi Francis, I double checked with people deep in dovecot and they say that's it okay that dovecot log show copy+expunge, this exactly what done by move. So can SOGo wait for end of move operation or timeout for x seconds? Or as proposed use confirmation dialog. This will save from:
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Date Modified | Username | Field | Change |
---|---|---|---|
2022-01-18 13:38 | dragoangel | New Issue | |
2022-01-18 13:39 | dragoangel | Note Added: 0015777 | |
2022-01-19 18:54 | francis | Note Added: 0015781 | |
2022-01-19 19:14 | dragoangel | Note Added: 0015782 | |
2022-01-19 19:42 | francis | Note Added: 0015785 | |
2022-01-19 19:44 | dragoangel | Note Added: 0015787 | |
2022-01-19 19:50 | dragoangel | Note Added: 0015789 | |
2022-01-19 20:28 | francis | Note Added: 0015790 | |
2022-01-19 20:28 | francis | File Added: mark-as-junk.jpg | |
2022-01-19 20:50 | dragoangel | Note Added: 0015792 | |
2022-01-19 20:50 | dragoangel | File Added: moveToAnyOtherFolder.png | |
2022-01-19 20:50 | dragoangel | File Added: moveToJunk.png | |
2022-01-19 20:56 | francis | Note Added: 0015793 | |
2022-01-19 22:04 | dragoangel | Note Added: 0015795 | |
2022-01-19 22:07 | dragoangel | Note Added: 0015796 | |
2022-01-20 20:21 | francis | Note Added: 0015800 | |
2022-01-20 20:38 | dragoangel | Note Added: 0015801 | |
2022-01-20 20:44 | francis | Note Added: 0015802 | |
2022-01-20 20:53 | dragoangel | Note Added: 0015803 | |
2022-01-20 20:54 | dragoangel | Note Added: 0015804 | |
2022-01-20 21:05 | francis | Note Added: 0015805 | |
2022-01-20 21:20 | dragoangel | Note Added: 0015806 | |
2022-01-20 21:22 | dragoangel | Note Added: 0015807 | |
2022-01-25 08:48 | dragoangel | Note Added: 0015814 | |
2022-04-25 20:21 | francis | Severity | major => minor |