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IDProjectCategoryView StatusDate SubmittedLast Update
0005148SOGoWeb Mailpublic2020-09-03 12:572021-04-14 18:30
Reporterrof Assigned Tofrancis  
PrioritynormalSeverityminorReproducibilityalways
Status resolvedResolutionfixed 
Product Version5.0.0 
Fixed in Version5.1.1 
Summary0005148: E-Mails are sometimes not selectable
Description

In SOGo we have from time to time the behavior that users can not select mails correctly (for mass processing). Now we have found a way to reproduce this:
1.) Select multiple mails in one mail folder (e.g. Inbox)
2.) Change to another mail folder (e.g. Sent)
3.) Return to the original folder and try to mark a new mail

Unfortunately the mails are still marked, but the boxes for them are not marked. So we accidentally moved more mails than we wanted by Drag'n'Drop. Also the mails in these constellations sometimes can't be selected anymore, or only if no box is activated (i.e. inverse to normal).

I hope I could describe it comprehensibly?! The problem also exists in the demo system.

TagsNo tags attached.

Activities

rof

rof

2020-09-03 13:00

reporter   ~0014741

It would be better to reset the selected mails after an folder change
ASolana

ASolana

2020-10-23 16:15

reporter   ~0014904

Same issue in 4.0.8 version with Ubuntu 18.04.

I was able to reproduce the following behavior using Firefox and Chrome browsers:

    • Enter in folder A:
      1.1 Select any message
      1.2 Then click the "Select All" button, all messages will be selected

  2. Enter in folder B:
    2.1 Select any message
    Then ALL messages are selected except the one you initially wanted to select !!!

If the user does not notice the almost all selected messages and then execute any action ( "Copy to" , "Move to..", Delete) a lot of problmes appear.

Sometimes you have to enter in several folders In order to reproduce this issue.
Heiko

Heiko

2021-03-18 09:58

reporter   ~0015155

The problem still exists in version 5.0.1.

Related Changesets

sogo: master bfbf43b1

2021-04-14 14:28

francis


Details Diff		 fix(mail(js)): unselect all messages when changing mailbox

Fixes 0004970
Fixes 0005148		 Affected Issues
0004970, 0005148
mod - UI/WebServerResources/js/Mailer/Mailbox.service.js Diff File
mod - UI/WebServerResources/js/Mailer/Mailer.app.js Diff File

Issue History

Date Modified Username Field Change
2020-09-03 12:57 rof New Issue
2020-09-03 13:00 rof Note Added: 0014741
2020-10-23 16:15 ASolana Note Added: 0014904
2021-03-18 09:58 Heiko Note Added: 0015155
2021-04-14 18:30 francis Changeset attached => sogo master bfbf43b1
2021-04-14 18:30 francis Assigned To => francis
2021-04-14 18:30 francis Resolution open => fixed
2021-04-14 18:30 francis Status new => resolved
2021-04-14 18:30 francis Fixed in Version => 5.1.1