View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
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0004567 | SOGo | Backend General | public | 2018-10-08 12:20 | 2022-02-02 13:03 |
Reporter | Nterowski | Assigned To | |||
Priority | normal | Severity | minor | Reproducibility | N/A |
Status | new | Resolution | open | ||
Summary | 0004567: Duplicated event on mobile device | ||||
Description | I have 2 iPhone X (iOS 12) and Apple Mac (High Sierra) devices. In the Calendar app, I have one event, the same event on the iPhone is duplicated [screenshots below]. Both use only the DAV protocol [we do not use EAS] | ||||
Tags | No tags attached. | ||||
Wich SOGo server version are you using? |
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SOGo 4.0.2 |
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No, just in the SOGo web interface select the event in your calendar view. |
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Someone with Microsoft Entourage has created/modified this recurring event. PS: |
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I can confirm that issue. With iOS 11 it was possible to deactivate the account wihtin the settings menu and the choose to delete the local calendar. After activating the account, all events are correctly synchronized. |
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Multiple people are also experiencing this (or similar) issue with SOGo in mailcow-dockerized: see here https://github.com/mailcow/mailcow-dockerized/issues/3019 I think it happens when syncing multiple devices, eg. Create a task with reminder on device 1, then device 2 will sync. After reminder occurs device 2 will keep creating a new one every minute. At least, that's what happened last time which must be a SOGo issue. I eventually had about 104505 tasks in the system having SOGo slowing down to a crawl. Deleting duplicates from the SOGo database fixed my issue. After which later it happened again, as long as you have multiple devices and an event/task with reminder. |
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I can confirm this issue. Not only on mailcow but also on a non-mailcow SOGo installation. :) |
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I have the following observations:
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Date Modified | Username | Field | Change |
---|---|---|---|
2018-10-08 12:20 | Nterowski | New Issue | |
2018-10-08 12:20 | Nterowski | File Added: polaczone.png | |
2018-10-11 12:30 | Christian Mack | Note Added: 0013095 | |
2018-11-05 06:55 | Nterowski | Note Added: 0013145 | |
2018-11-05 08:10 | Christian Mack | Note Added: 0013148 | |
2018-11-05 13:52 | Christian Mack | Note Added: 0013154 | |
2018-11-05 13:54 | Christian Mack | Note Edited: 0013154 | |
2019-06-17 11:29 | sascha.kasch@sumcumo.com | Note Added: 0013638 | |
2019-11-01 05:44 | bluewalk | Note Added: 0013874 | |
2019-11-01 05:47 | bluewalk | Note Edited: 0013874 | |
2019-11-07 11:53 | andre.peters | Note Added: 0013881 | |
2019-11-07 12:18 | andre.peters | Note Edited: 0013881 | |
2019-11-07 19:09 | bluewalk | Note Added: 0013883 |