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IDProjectCategoryView StatusDate SubmittedLast Update
0004530SOGoActiveSyncpublic2018-08-28 19:382018-08-29 09:58
Reportermodir Assigned To 
PrioritynormalSeverityminorReproducibilityalways
Status newResolutionopen 
PlatformOutlook 2016OSWindowsOS Version10
Product Version4.0.1 
Summary0004530: "Save Sent Item To" not recognized by ActiveSync
Description

In Outlook 2010 and newer is in the email compose window under the
Options-ribbon an icon "Save Sent Item To". There you can choose a
folder where the sent item should be saved to. (I am talking about the
third icon from the right:
http://itsc.ust.hk/kb/assets/pki/SendSmartcardSecureMailinOL2010/emailSecurity8.jpg
)

When I connect an Outlook with IMAP to my server it works fine. But when
I connect it with ActiveSync then nothing happens and the email is saved
in the "Sent Items" folder.

I assume this is a bug in the ActiveSync implementation in the sense that This is probably a flag set in the item sent with ActiveSync and the server doesn't do anything with this information. Or Outlook is saving the file first in sent items and then doing a move in the background which is not handled by ActiveSync.

TagsNo tags attached.

Activities

tfu

tfu

2018-08-29 09:37

reporter   ~0013008

I don't think that ActiveSync can handle this.
What you could try is to use SOGoSentFolderName in sogo.conf to name a different sent-folder.
modir

modir

2018-08-29 09:58

reporter   ~0013009

This wouldn't be the solution needed by the client. He wants to save all sent emails in the folder of the respective project. So he needs to select the folder to save it to depending on what the email is about.

Issue History

Date Modified Username Field Change
2018-08-28 19:38 modir New Issue
2018-08-29 09:37 tfu Note Added: 0013008
2018-08-29 09:58 modir Note Added: 0013009