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IDProjectCategoryView StatusLast Update
0004423SOGoApple iPhone OSpublic2018-03-16 09:37
Reportersebastien.etanchaud Assigned To 
PriorityhighSeverityminorReproducibilityalways
Status newResolutionopen 
PlatformIphone 5 in fact not Iphone 6OSiOSOS Version6
Product Version3.2.10 
Summary0004423: Issue on the modification of an event
Description

Hello,

One of our user has subscribed the calendar of her director on SOGO, she is her assistant and needs to organize some events (add or remove, invite) for her director, on the calendar of her director. She uses SOGO from her computer whereas her director uses a SOGO calendar (Caldav account)on her Iphone 5.
Problem occurs when she tries to modify the date and time of an event, recurrent or not from her computer (from her Sogo calendar, on the calendar of her director) : it creates a duplicate on the calendar of her director’s Iphone (as it does not remove the original event, I mean the original date and time of the event) or does not modify anything (the original event remains at the same date and time on the Iphone).
I have forced the synchronization of the Iphone by removing the Caldav account of the director and restored it on the Iphone but it has not solved the issue. Also by modifying the number of days in the synchronization does not solve the problem (30 days to 2 weeks for example).

Do you have an idea ?

Thanks.

Regards.

Sébastien

TagsNo tags attached.

Activities

sebastien.etanchaud

sebastien.etanchaud

2018-03-14 15:57

reporter   ~0012698

It's an Iphone 5, not version 6 (sorry).

ludovic

ludovic

2018-03-15 19:54

administrator   ~0012712

Do you also see the duplicates from SOGo's web interface?

sebastien.etanchaud

sebastien.etanchaud

2018-03-16 09:37

reporter   ~0012720

Hello,

Thanks for your feedback. No, we don't have duplicates on SOGO's web interface.

Sébastien

Issue History

Date Modified Username Field Change
2018-03-14 15:47 sebastien.etanchaud New Issue
2018-03-14 15:57 sebastien.etanchaud Note Added: 0012698
2018-03-15 19:54 ludovic Note Added: 0012712
2018-03-15 19:54 ludovic Severity major => minor
2018-03-16 09:37 sebastien.etanchaud Note Added: 0012720