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IDProjectCategoryView StatusDate SubmittedLast Update
0004395SOGoActiveSyncpublic2018-02-08 14:192018-02-15 23:50
Reporterburn79 Assigned Toludovic  
PrioritynormalSeverityminorReproducibilityalways
Status resolvedResolutionno change required 
Platform[Client] GoogleOSAndroidOS Version7.1 (Nougat)
Product Version3.2.10 
Summary0004395: Cannot download attachment from Gmail app and Outlook app
Description

Cannot download attachment from received or send email using Gmail app with Android. Attachment download stops at 0%.

Steps To Reproduce

Install Gmail app and add an account with activesync, SOGO 3.2.10

Ask someone to send an email to this email address, the attachment cannot be downloaded.

Additional Information

Should be fixed with 0003491, but it doesn't work.
https://sogo.nu/bugs/view.php?id=3491

TagsNo tags attached.

Activities

ludovic

ludovic

2018-02-08 16:50

administrator   ~0012587

What is the version of the GMail app?
burn79

burn79

2018-02-08 18:18

reporter   ~0012588

It is the current version from google play, it's V8.1.7.183725757.release from 29.01.2018
ludovic

ludovic

2018-02-15 23:49

administrator   ~0012608

It's a GMail app bug.

Upgrade: https://www.apkmirror.com/apk/google-inc/gmail/gmail-8-1-28-185234908-release-release/gmail-8-1-28-185234908-release-android-apk-download/#file

Issue History

Date Modified Username Field Change
2018-02-08 14:19 burn79 New Issue
2018-02-08 16:50 ludovic Note Added: 0012587
2018-02-08 18:18 burn79 Note Added: 0012588
2018-02-15 23:49 ludovic Note Added: 0012608
2018-02-15 23:50 ludovic Status new => resolved
2018-02-15 23:50 ludovic Resolution open => no change required
2018-02-15 23:50 ludovic Assigned To => ludovic