View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0004143 | SOGo | Web Mail | public | 2017-04-11 01:29 | 2019-10-24 07:46 |
| Reporter | lewisaust | Assigned To | ludovic | ||
| Priority | high | Severity | minor | Reproducibility | always |
| Status | assigned | Resolution | reopened | ||
| Platform | [Client] Microsoft | OS | Windows | OS Version | 8 |
| Product Version | 3.2.8 | ||||
| Summary | 0004143: Unable to send after attaching file | ||||
| Description | When attaching a file using Web GUI attachment turns red and send button greys out. Unable to send email but copy saved in draft folder. This can then be opened and sent. | ||||
| Steps To Reproduce |
| ||||
| Additional Information | Verbose logging does not appear to log any information during the compose email process. | ||||
| Tags | No tags attached. | ||||
|
|
|
I've just tried and I don't have the issue. Can you reproduce it on demo.sogo.nu? Do you also have any errors in your Chome Javascript console after your step no. 6? |
|
|
The error doesn't seem to occur on the demo. After selecting the file, the browser submits a POST request to: This returns a response of: It then makes a GET request to: This yields a 404 error with the response: Viewing the folder contents at: Navigating to: |
|
|
What IMAP server do you use? Can you set "ImapDebugEnabled = YES" in sogo.conf and show us the relevent log entries when you save the first attachment of a new draft? Thanks! |
|
|
Any update? |
|
|
No updates provided, suspending. |
|
|
Sorry there has been no reply for a while. The issue is still present in the current nightly 4.0.2. The mail server is hMailServer (https://www.hmailserver.com/). |
|
|
imap_log.txt (7,457 bytes)
Oct 03 14:53:25 sogod [6950]: 192.168.0.25 "GET /SOGo/so/user1/Mail/0/folderDrafts/newDraft1538542405-1/edit HTTP/1.1" 200 95/0 0.662 - - 0
2018-10-03 14:53:30.030 sogod[6950:6950] ERROR(-[NGLdapSearchResultEnumerator nextObject]): does not support result references yet ..
Oct 03 14:53:30 sogod [6950]: 192.168.0.25 "GET /SOGo/so/user1/Contacts/allContactSearch?search=te HTTP/1.1" 200 1951/0 0.140 11338 82% 984K
2018-10-03 14:53:30.229 sogod[6950:6950] ERROR(-[NGLdapSearchResultEnumerator nextObject]): does not support result references yet ..
Oct 03 14:53:30 sogod [6950]: 192.168.0.25 "GET /SOGo/so/user1/Contacts/allContactSearch?search=test HTTP/1.1" 200 450/0 0.046 - - 0
2018-10-03 14:53:30.506 sogod[6950:6950] ERROR(-[NGLdapSearchResultEnumerator nextObject]): does not support result references yet ..
Oct 03 14:53:30 sogod [6950]: 192.168.0.25 "GET /SOGo/so/user1/Contacts/allContactSearch?search=test@ HTTP/1.1" 200 39/0 0.039 - - 0
2018-10-03 14:53:31.297 sogod[6950:6950] ERROR(-[NGLdapSearchResultEnumerator nextObject]): does not support result references yet ..
Oct 03 14:53:31 sogod [6950]: 192.168.0.25 "GET /SOGo/so/user1/Contacts/allContactSearch?search=test@emai HTTP/1.1" 200 43/0 0.056 - - 0
2018-10-03 14:53:31.506 sogod[6950:6950] ERROR(-[NGLdapSearchResultEnumerator nextObject]): does not support result references yet ..
Oct 03 14:53:31 sogod [6950]: 192.168.0.25 "GET /SOGo/so/user1/Contacts/allContactSearch?search=test@email HTTP/1.1" 200 44/0 0.047 - - 0
2018-10-03 14:53:31.877 sogod[6950:6950] ERROR(-[NGLdapSearchResultEnumerator nextObject]): does not support result references yet ..
Oct 03 14:53:31 sogod [6950]: 192.168.0.25 "GET /SOGo/so/user1/Contacts/allContactSearch?search=test@email.co HTTP/1.1" 200 47/0 0.041 - - 0
Oct 03 14:53:42 sogod [6950]: 192.168.0.25 "POST /SOGo/so/user1/Mail/0/folderDrafts/newDraft1538542405-1/save HTTP/1.1" 200 39/370 0.834 - - 4K
d6ebbb0]: * OK IMAPrev1
C[0x558aed5a52f0]: 1 login "user1@domain.com" "password"
S[0x558aed6ebbb0]: 1 OK LOGIN completed
C[0x558aed5a52f0]: 2 capability
S[0x558aed6ebbb0]: * CAPABILITY IMAP4 IMAP4rev1 CHILDREN IDLE QUOTA SORT ACL NAMESPACE RIGHTS=texk
S[0x558aed6ebbb0]: 2 OK CAPABILITY completed
C[0x558aed5a52f0]: 3 namespace
S[0x558aed6ebbb0]: * NAMESPACE (("" ".")) NIL (("Public" "."))
S[0x558aed6ebbb0]: 3 OK namespace command complete
C[0x558aed5a52f0]: 4 LIST "" ""
S[0x558aed6ebbb0]: * LIST (\Noselect) "." ""
S[0x558aed6ebbb0]: 4 OK LIST completed
C[0x558aed5a52f0]: 5 logout
S[0x558aed6ebbb0]: * BYE Have a nice day
S[0x558aed065720]: * OK IMAPrev1
C[0x558aed5ca490]: 1 login "user1@domain.com" "password"
S[0x558aed065720]: 1 OK LOGIN completed
C[0x558aed5ca490]: 2 capability
S[0x558aed065720]: * CAPABILITY IMAP4 IMAP4rev1 CHILDREN IDLE QUOTA SORT ACL NAMESPACE RIGHTS=texk
S[0x558aed065720]: 2 OK CAPABILITY completed
C[0x558aed5ca490]: 3 namespace
S[0x558aed065720]: * NAMESPACE (("" ".")) NIL (("Public" "."))
S[0x558aed065720]: 3 OK namespace command complete
C[0x558aed5ca490]: 4 LIST "" ""
S[0x558aed065720]: * LIST (\Noselect) "." ""
S[0x558aed065720]: 4 OK LIST completed
C[0x558aed5ca490]: 5 logout
S[0x558aed065720]: * BYE Have a nice day
S[0x558aed75f800]: * OK IMAPrev1
C[0x558aed691e40]: 1 login "user1@domain.com" "password"
S[0x558aed75f800]: 1 OK LOGIN completed
C[0x558aed691e40]: 2 capability
S[0x558aed75f800]: * CAPABILITY IMAP4 IMAP4rev1 CHILDREN IDLE QUOTA SORT ACL NAMESPACE RIGHTS=texk
S[0x558aed75f800]: 2 OK CAPABILITY completed
C[0x558aed691e40]: 3 namespace
S[0x558aed75f800]: * NAMESPACE (("" ".")) NIL (("Public" "."))
S[0x558aed75f800]: 3 OK namespace command complete
C[0x558aed691e40]: 4 LIST "" ""
S[0x558aed75f800]: * LIST (\Noselect) "." ""
S[0x558aed75f800]: 4 OK LIST completed
C[0x558aed691e40]: 5 status "Drafts" (UIDVALIDITY)
S[0x558aed75f800]: * STATUS "Drafts" (UIDVALIDITY 1373456622)
S[0x558aed75f800]: 5 OK Status completed
C[0x558aed691e40]: 6 append "Drafts" (\draft) {598}
S[0x558aed75f800]: + Ready for literal data
C[0x558aed691e40]: Date: Wed, 03 Oct 2018 14:53:42 +1000
Content-Type: multipart/mixed; boundary="----=_=-_OpenGroupware_org_NGMime-6950-1538542422.290424-0------"
MIME-Version: 1.0
User-Agent: SOGoMail 4.0.2
X-Forward: 192.168.0.25
------=_=-_OpenGroupware_org_NGMime-6950-1538542422.290424-0------
Content-Type: text/plain; charset=utf-8
------=_=-_OpenGroupware_org_NGMime-6950-1538542422.290424-0------
Content-Type: text/plain
Content-Disposition: attachment; filename="Test Attachment.txt"
Content-Length: 6
123789
------=_=-_OpenGroupware_org_NGMime-6950-1538542422.290424-0--------
S[0x558aed75f800]: 6 OK APPEND completed
C[0x558aed691e40]: 7 select "Drafts"
S[0x558aed75f800]: * 6 EXISTS
S[0x558aed75f800]: * 1 RECENT
S[0x558aed75f800]: * FLAGS (\Deleted \Seen \Draft \Answered \Flagged)
S[0x558aed75f800]: * OK [UIDVALIDITY 1373456622] current uidvalidity
S[0x558aed75f800]: * OK [UNSEEN 747] unseen messages
S[0x558aed75f800]: * OK [UIDNEXT 749] next uid
S[0x558aed75f800]: * OK [PERMANENTFLAGS (\Deleted \Seen \Draft \Answered \Flagged)] limited
S[0x558aed75f800]: 7 OK [READ-WRITE] SELECT completed
C[0x558aed691e40]: 8 uid fetch 0 (FLAGS ENVELOPE BODYSTRUCTURE RFC822.SIZE RFC822.HEADER)
S[0x558aed75f800]: 8 OK UID completed
C[0x558aed691e40]: 9 logout
S[0x558aed75f800]: * BYE Have a nice day
S[0x558aed8c6440]: * OK IMAPrev1
C[0x558aed6ccc90]: 1 login "user1@domain.com" "password"
S[0x558aed8c6440]: 1 OK LOGIN completed
C[0x558aed6ccc90]: 2 capability
S[0x558aed8c6440]: * CAPABILITY IMAP4 IMAP4rev1 CHILDREN IDLE QUOTA SORT ACL NAMESPACE RIGHTS=texk
S[0x558aed8c6440]: 2 OK CAPABILITY completed
C[0x558aed6ccc90]: 3 namespace
S[0x558aed8c6440]: * NAMESPACE (("" ".")) NIL (("Public" "."))
S[0x558aed8c6440]: 3 OK namespace command complete
C[0x558aed6ccc90]: 4 LIST "" ""
S[0x558aed8c6440]: * LIST (\Noselect) "." ""
S[0x558aed8c6440]: 4 OK LIST completed
C[0x558aed6ccc90]: 5 status "Drafts" (UIDVALIDITY)
S[0x558aed8c6440Oct 03 14:53:43 sogod [6950]: 192.168.0.25 "GET /SOGo/so/user1/Mail/0/folderDrafts/0/view HTTP/1.1" 404 45/0 0.729 - - 0
Oct 03 14:54:02 sogod [6948]: <0x0x558aed164640[WOWatchDog]> Terminating with SIGINT or SIGTERM
Oct 03 14:54:02 sogod [6948]: <0x0x558aed1610f0[WOWatchDogChild]> sending terminate signal to pid 6951
Oct 03 14:54:02 sogod [6948]: <0x0x558aed160830[WOWatchDogChild]> sending terminate signal to pid 6950
Oct 03 14:54:02 sogod [6948]: <0x0x558aed160680[WOWatchDogChild]> sending terminate signal to pid 6949
Oct 03 14:54:02 sogod [6948]: <0x0x558aed164640[WOWatchDog]> Terminating with SIGINT or SIGTERM
]: * STATUS "Drafts" (UIDVALIDITY 1373456622)
S[0x558aed8c6440]: 5 OK Status completed
C[0x558aed6ccc90]: 6 select "Drafts"
S[0x558aed8c6440]: * 6 EXISTS
S[0x558aed8c6440]: * 0 RECENT
S[0x558aed8c6440]: * FLAGS (\Deleted \Seen \Draft \Answered \Flagged)
S[0x558aed8c6440]: * OK [UIDVALIDITY 1373456622] current uidvalidity
S[0x558aed8c6440]: * OK [UNSEEN 747] unseen messages
S[0x558aed8c6440]: * OK [UIDNEXT 749] next uid
S[0x558aed8c6440]: * OK [PERMANENTFLAGS (\Deleted \Seen \Draft \Answered \Flagged)] limited
S[0x558aed8c6440]: 6 OK [READ-WRITE] SELECT completed
C[0x558aed6ccc90]: 7 uid fetch 0 (FLAGS ENVELOPE BODYSTRUCTURE RFC822.SIZE RFC822.HEADER)
S[0x558aed8c6440]: 7 OK UID completed
C[0x558aed6ccc90]: 8 logout
S[0x558aed8c6440]: * BYE Have a nice day |
|
|
As asked: set "ImapDebugEnabled = YES" in sogo.conf and show us the relevent log entries when you save the first attachment of a new draft. |
|
|
imap_log.txt already attached is the extract from the log file after enabling "ImapDebugEnabled = YES". If you need any other debugs enable I can do that also. |
|
|
This issue is still happening for us in 4.0.8 Is it worth uploading a video of the behavior for you to look at? Are there any other logs or troubleshooting you would like us to try? |
|
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2017-04-11 01:29 | lewisaust | New Issue | |
| 2017-04-11 01:29 | lewisaust | File Added: Clipboard-1-3.jpg | |
| 2017-04-11 07:30 | lewisaust | Note Added: 0011698 | |
| 2017-04-11 12:40 | ludovic | Severity | major => minor |
| 2017-04-11 12:41 | ludovic | Note Added: 0011700 | |
| 2017-04-12 01:17 | lewisaust | Note Added: 0011707 | |
| 2017-04-25 13:28 | francis | Note Added: 0011759 | |
| 2017-05-02 13:47 | francis | Note Added: 0011780 | |
| 2017-05-30 19:13 | ludovic | Note Added: 0011852 | |
| 2017-05-30 19:13 | ludovic | Status | new => closed |
| 2017-05-30 19:13 | ludovic | Assigned To | => ludovic |
| 2017-05-30 19:13 | ludovic | Resolution | open => suspended |
| 2018-10-03 05:00 | lewisaust | Note Added: 0013072 | |
| 2018-10-03 05:00 | lewisaust | Status | closed => feedback |
| 2018-10-03 05:00 | lewisaust | Resolution | suspended => reopened |
| 2018-10-03 05:00 | lewisaust | File Added: imap_log.txt | |
| 2018-10-05 15:59 | francis | Note Added: 0013082 | |
| 2018-10-07 21:34 | lewisaust | Note Added: 0013085 | |
| 2018-10-07 21:34 | lewisaust | Status | feedback => assigned |
| 2019-10-24 07:46 | lewisaust | Note Added: 0013842 |