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IDProjectCategoryView StatusDate SubmittedLast Update
0003781SOGoBackend Mailpublic2016-07-26 17:562016-08-08 13:05
Reporterarmaanaki Assigned To 
PriorityhighSeverityminorReproducibilityalways
Status newResolutionopen 
Platform[Server] LinuxOSRHEL/CentOSOS Version7
Product Version3.1.4 
Summary0003781: IMAP Update Fails (Possible bad email)
Description

Web Interface shows many green block messages as IMAP update seems to fail. After turning IMAP debugging on, it shows the following:

Log shows an error saying: [ERROR] <0x0x560d49f3be90[NGImap4Connection]> Error fetching 100 uids for url:
Right before that, there is a parser exception: unexpected char <)> expected < >

I can provide a log, however I would prefer to send it via a private message as it contains personal information.

Steps To Reproduce

Refresh inbox with possible email in question inside

Additional Information

The line on the log says: S[0x560d49f54000]: 202 FETCH (RFC822.SIZE 3554 FLAGS (\Seen) UID 1086020 BODYSTRUCTURE (("text" "plain" ("charset" "UTF-8") NIL NIL "Jul 26 15:36:58 sogod [10597]: <0x0x560d49f23380[NGImap4Client]> ERROR(-[NGImap4Client _processCommandParserException:]): catched IMAP4 parser exception NGImap4ParserException: unexpected char <)> expected < > < 208 FETCH (RFC822.SIZE 1109931 FLAGS (\Seen \Answered NotJunk $NotJunk) UID 1088440 BODYSTRUCTURE ((("text" "html" ("charset" "utf-8") NIL NIL "quoted-printable" 3158 41 NIL NIL NIL NIL)("image" "jpeg" ("charset" "binary" "name" "bottom.letterhead" "">

TagsNo tags attached.

Activities

armaanaki

armaanaki

2016-07-26 18:21

reporter  

Test.eml (25,072 bytes)
armaanaki

armaanaki

2016-07-26 18:21

reporter   ~0010549

I have found the emails in questions. There are actually several of them, this is one with sensitive information edited out. The problem seems to be with the signature. If you need others, I can provide them. If you would need an unedited one, I would prefer to private message or email it to you.
ludovic

ludovic

2016-08-05 22:59

administrator   ~0010583

Works for me with Cyrus. What IMAP server are you using?
armaanaki

armaanaki

2016-08-08 13:05

reporter   ~0010591

We are using dbmail.

Issue History

Date Modified Username Field Change
2016-07-26 17:56 armaanaki New Issue
2016-07-26 18:21 armaanaki File Added: Test.eml
2016-07-26 18:21 armaanaki Note Added: 0010549
2016-08-05 22:59 ludovic Severity major => minor
2016-08-05 22:59 ludovic Note Added: 0010583
2016-08-08 13:05 armaanaki Note Added: 0010591