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IDProjectCategoryView StatusDate SubmittedLast Update
0002478SOGoWeb Mailpublic2013-11-01 10:212016-05-11 20:15
Reportermatyi Assigned Toludovic  
PrioritynormalSeveritymajorReproducibilityalways
Status resolvedResolutionfixed 
PlatformLinux 64 bitOSCentOSOS Version6.4
Product Version2.0.7 
Summary0002478: Read/Unread status is not updated in SOGo web mail after pressing "Get mail"
Description

If you open SOGo Web Mail Inbox and in the same time you read messages in another IMAP client the read/unread status of messages in the Web Mail does not get updated.

Pressing "Get Mail" retrieves new mails from the IMAP server but does not update read/unread status of messages.

Also waiting for automatic "check messages" period to elapse does not update the read/unread status.

Disconnect/login again or switch to Calendar or Contacts and back to Mail updates the read/unread status.

The expected behavior is to sync with the IMAP server the read/unread message status when pressing "Get Mail" or automatically after "check messages" period elapsing.

Steps To Reproduce

Open Inbox in Web Mail
Open Thunderbird Inbox
Mark an unread message as read (open it)
In Web Mail press "Get Mail" or wait for automatic check message.
See that the read message is bold (marked unread) in Web Mail even after checking for new mails.

Additional Information

In case it matters the IMAP server in my case Dovecot 2.0.9
The read/unread status on the IMAP server is correct. Checked it with another IMAP client (phone).

TagsNo tags attached.

Activities

matyi

matyi

2013-11-25 15:12

reporter   ~0006280

This behaviour is present in Sogo 2.1.1a and Dovecot 2.1.16 as well.
chentao

chentao

2016-03-07 10:57

reporter   ~0009645

2 years later this bug is still open and the behavior is still the same (SOGo 2.3.2, with Cyrus IMAPD 2.4.16).
ludovic

ludovic

2016-05-11 20:15

administrator   ~0010114

That is fixed in v3 but due to how v2 handles folders list payloads, we have no plan on fixing that in v2.

Issue History

Date Modified Username Field Change
2013-11-01 10:21 matyi New Issue
2013-11-25 15:12 matyi Note Added: 0006280
2016-03-07 10:57 chentao Note Added: 0009645
2016-05-11 20:15 ludovic Note Added: 0010114
2016-05-11 20:15 ludovic Status new => resolved
2016-05-11 20:15 ludovic Resolution open => fixed
2016-05-11 20:15 ludovic Assigned To => ludovic