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Pouvez-vous produire un backtrace gdb tel que documenté ici: http://www.sogo.nu/english/nc/support/faq/article/how-do-i-debug-sogo.html
À première vue, le problème se situe au niveau de la communication entre SOGo et votre serveur de db,
si la table socfs_daoustc existe vraiment sur le serveur de db, il y a probablement un élément externe qui empêche SOGo de s'y connecter.
Une trace tcpdump (pcap) ou tcpflow de la communication entre les 2 services pourrait être utile pour comprendre ce qui se passe. |
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j'ai ajouté panic action = /usr/local/bin/gdb_backtrace %d au fichier smb.conf. j'espère avoir la backtrace à la prochaine erreur.
j'utilise samba4 comme ldap et le internal dns.
la bd mysql est sur le même serveur (localhost).
la table en question existe déjà et il y a du contenu.
Je ne connais pas la commande tcpdump. est-elle utilisable si sogo et mysql sont sur le même serveur.
Je vous envoie la backtrace dès que l'erreur ce reproduit |
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bt_sogo-loggin-from-outlook.txt (14,796 bytes)
[2013/04/30 10:10:24, 0] mapiproxy/libmapistore/mapistore_namedprops.c:64(mapistore_namedprops_init)
database = /var/lib/samba4/private/mapistore/named_properties.ldb
[2013/04/30 10:10:24, 0] mapiproxy/servers/default/emsmdb/dcesrv_exchange_emsmdb.c:1687(dcesrv_EcDoConnectEx)
[exchange_emsmdb]: New session added: 0
[2013/04/30 10:10:24, 0] ../lib/util/util.c:457(dump_data)
[0000] 00 00 04 00 61 00 61 00 5D 00 FE 00 00 01 0C 04 ....a.a. ].......
[0010] 00 01 00 00 00 00 4D 00 2F 6F 3D 46 69 72 73 74 ......M. /o=First
[0020] 20 4F 72 67 61 6E 69 7A 61 74 69 6F 6E 2F 6F 75 Organiz ation/ou
[0030] 3D 46 69 72 73 74 20 41 64 6D 69 6E 69 73 74 72 =First A dministr
[0040] 61 74 69 76 65 20 47 72 6F 75 70 2F 63 6E 3D 52 ative Gr oup/cn=R
[0050] 65 63 69 70 69 65 6E 74 73 2F 63 6E 3D 64 61 6F ecipient s/cn=dao
[0060] 75 73 74 63 00 FF FF FF FF ustc.... .
[2013/04/30 10:10:24, 0] mapiproxy/servers/default/emsmdb/dcesrv_exchange_emsmdb.c:682(EcDoRpc_process_transaction)
MAPI Rop: 0xfe (0)
[2013/04/30 10:10:24, 0] MAPIStoreSOGo.m:224(sogo_backend_list_contexts)
[SOGo: sogo_backend_list_contexts:224]
WARNING: system time changed by 60316 seconds: Tue Apr 30 10:10:24 2013
/usr/sbin/samba: Uncaught exception MAPIStoreIOException, reason: could not create special table 'socfs_daoustc'
[2013/04/30 10:10:24, 0] ../lib/util/fault.c:72(fault_report)
===============================================================
[2013/04/30 10:10:24, 0] ../lib/util/fault.c:73(fault_report)
INTERNAL ERROR: Signal 6 in pid 1980 (4.0.1-4.centos6.1)
Please read the Trouble-Shooting section of the Samba HOWTO
[2013/04/30 10:10:24, 0] ../lib/util/fault.c:75(fault_report)
===============================================================
[2013/04/30 10:10:24, 0] ../lib/util/fault.c:133(smb_panic_default)
smb_panic(): calling panic action [/usr/local/bin/gdb_backtrace 1980]
[Thread debugging using libthread_db enabled]
0x00007f9cfa7cf76e in waitpid () from /lib64/libc.so.6
#0 0x00007f9cfa7cf76e in waitpid () from /lib64/libc.so.6
No symbol table info available.
#1 0x00007f9cfa761889 in do_system () from /lib64/libc.so.6
No symbol table info available.
#2 0x00007f9cfd2897b9 in smb_panic () from /usr/lib64/libsamba-util.so.0
No symbol table info available.
#3 0x00007f9cfd289922 in ?? () from /usr/lib64/libsamba-util.so.0
No symbol table info available.
#4 <signal handler called>
No symbol table info available.
#5 0x00007f9cfa7558a5 in raise () from /lib64/libc.so.6
No symbol table info available.
#6 0x00007f9cfa757085 in abort () from /lib64/libc.so.6
No symbol table info available.
#7 0x00007f9cdacf16ca in _terminate () at NSException.m:751
shouldAbort = 1 '\001'
#8 0x00007f9cdacf18e2 in _NSFoundationUncaughtExceptionHandler (exception=0x467b348) at NSException.m:775
pool = 0x344cc98
#9 0x00007f9cdacf1921 in callUncaughtHandler (value=0x467b348) at NSException.m:795
No locals.
#10 0x00007f9cda8df98b in objc_exception_throw () from /usr/lib64/libobjc.so.2
No symbol table info available.
#11 0x00007f9cdacf24e1 in -[NSException raise] (self=0x467b348, _cmd=0x7f9cdb1d2d60) at NSException.m:963
No locals.
#12 0x00007f9cdacf1b82 in +[NSException raise:format:arguments:] (self=0x7f9cdb1d2980, _cmd=0x7f9cdb1d2d30, name=0x7f9ccf857e60, format=0x7f9ccf857ec0, argList=0x7fffaf8c86f0) at NSException.m:849
reason = 0x3b75df8
except = 0x467b348
#13 0x00007f9cdacf1ac9 in +[NSException raise:format:] (self=0x7f9cdb1d2980, _cmd=0x7f9ccf858780, name=0x7f9ccf857e60, format=0x7f9ccf857ec0) at NSException.m:835
args = {{gp_offset = 32, fp_offset = 48, overflow_arg_area = 0x7fffaf8c87e0, reg_save_area = 0x7fffaf8c8710}}
#14 0x00007f9ccf5b3ccf in -[MAPIStoreUserContext ensureFolderTableExists] (self=0x3e3b048, _cmd=0x7f9ccf88e500) at MAPIStoreUserContext.m:334
cm = 0x460ffa8
channel = 0x3b7dce8
tableName = 0x2f2f248
query = 0x40da9e8
queries = 0x2f678b8
#15 0x00007f9ccf5fb90f in +[MAPIStoreFallbackContext listContextsForUser:withTDBIndexing:inMemCtx:] (self=0x7f9ccf88e420, _cmd=0x7f9ccf861120, userName=0x3b67588, indexingTdb=0x3ef08a0, memCtx=0x40581e0) at MAPIStoreFallbackContext.m:78
firstContext = 0x3d5cb50
context = 0x3d5cb50
root = 0x45ce4a8
names = 0x3ef08a0
count = 67469792
max = 140736138610928
baseURL = 0x33f5bd8
url = 0x7fffaf8c88f0
name = 0x3b67588
userContext = 0x3e3b048
#16 0x00007f9ccf5bf0df in +[MAPIStoreContext listAllContextsForUser:withTDBIndexing:inMemCtx:] (self=0x7f9ccf861000, _cmd=0x7f9cde1426a0, userName=0x3b67588, indexingTdb=0x3ef08a0, memCtx=0x40581e0) at MAPIStoreContext.m:123
list = 0x4679e40
current = 0x4679e40
classes = 0x28eca68
currentClass = 0x7f9ccf88e420
count = 2
max = 9
userContext = 0x3e3b048
#17 0x00007f9cddf3c649 in sogo_backend_list_contexts (username=0x2a46250 "daoustc", indexingTdb=0x3ef08a0, mem_ctx=0x40581e0, contexts_listp=0x7fffaf8c8a28) at MAPIStoreSOGo.m:232
pool = 0x3e1c488
userName = 0x3b67588
rc = 0
__FUNCTION__ = "sogo_backend_list_contexts"
#18 0x00007f9cdebc608a in mapistore_backend_list_contexts () from /usr/lib64/libmapistore.so.0
No symbol table info available.
#19 0x00007f9cdebbecf3 in mapistore_list_contexts_for_user () from /usr/lib64/libmapistore.so.0
No symbol table info available.
#20 0x00007f9cdf0b97ae in emsmdbp_mailbox_provision () from /usr/lib64/samba4/modules/dcerpc_mapiproxy_server/exchange_emsmdb.so
No symbol table info available.
#21 0x00007f9cdf0bc16c in EcDoRpc_RopLogon () from /usr/lib64/samba4/modules/dcerpc_mapiproxy_server/exchange_emsmdb.so
No symbol table info available.
#22 0x00007f9cdf0b0484 in ?? () from /usr/lib64/samba4/modules/dcerpc_mapiproxy_server/exchange_emsmdb.so
No symbol table info available.
#23 0x00007f9cdf0b1334 in ?? () from /usr/lib64/samba4/modules/dcerpc_mapiproxy_server/exchange_emsmdb.so
No symbol table info available.
#24 0x00007f9cdf0b1e8e in ?? () from /usr/lib64/samba4/modules/dcerpc_mapiproxy_server/exchange_emsmdb.so
No symbol table info available.
#25 0x00007f9ce0007383 in mapiproxy_server_dispatch () from /usr/lib64/libmapiproxy.so.0
No symbol table info available.
#26 0x00007f9ce024698c in ?? () from /usr/lib64/samba4/modules/dcerpc_server/dcesrv_mapiproxy.so
No symbol table info available.
#27 0x00007f9ce9fe9fe2 in dcesrv_process_ncacn_packet () from /usr/lib64/libdcerpc-server.so.0
No symbol table info available.
#28 0x00007f9ce9feac49 in ?? () from /usr/lib64/libdcerpc-server.so.0
No symbol table info available.
#29 0x00007f9cfb313018 in ?? () from /usr/lib64/libdcerpc-binding.so.0
No symbol table info available.
#30 0x00007f9cf8329c34 in ?? () from /usr/lib64/samba/libsamba-sockets.so
No symbol table info available.
#31 0x00007f9cf8328be4 in ?? () from /usr/lib64/samba/libsamba-sockets.so
No symbol table info available.
#32 0x00007f9cfaaba488 in tevent_common_loop_immediate () from /usr/lib64/libtevent.so.0
No symbol table info available.
#33 0x00007f9cfaabd25a in ?? () from /usr/lib64/libtevent.so.0
No symbol table info available.
#34 0x00007f9cfaab98b0 in _tevent_loop_once () from /usr/lib64/libtevent.so.0
No symbol table info available.
#35 0x00007f9cfaab991b in tevent_common_loop_wait () from /usr/lib64/libtevent.so.0
No symbol table info available.
#36 0x00007f9cf1efb297 in ?? () from /usr/lib64/samba4/modules/process_model/standard.so
No symbol table info available.
#37 0x00007f9cfd8ccd3f in task_server_startup () from /usr/lib64/samba/libservice.so
No symbol table info available.
#38 0x00007f9cfd8cba46 in server_service_startup () from /usr/lib64/samba/libservice.so
No symbol table info available.
#39 0x000000000040915a in ?? ()
No symbol table info available.
#40 0x00007f9cfa741cdd in __libc_start_main () from /lib64/libc.so.6
No symbol table info available.
#41 0x00000000004054f9 in _start ()
No symbol table info available.
Thread 1 (Thread 0x7f9cfe959720 (LWP 1980)):
#0 0x00007f9cfa7cf76e in waitpid () from /lib64/libc.so.6
No symbol table info available.
#1 0x00007f9cfa761889 in do_system () from /lib64/libc.so.6
No symbol table info available.
#2 0x00007f9cfd2897b9 in smb_panic () from /usr/lib64/libsamba-util.so.0
No symbol table info available.
#3 0x00007f9cfd289922 in ?? () from /usr/lib64/libsamba-util.so.0
No symbol table info available.
#4 <signal handler called>
No symbol table info available.
#5 0x00007f9cfa7558a5 in raise () from /lib64/libc.so.6
No symbol table info available.
#6 0x00007f9cfa757085 in abort () from /lib64/libc.so.6
No symbol table info available.
#7 0x00007f9cdacf16ca in _terminate () at NSException.m:751
shouldAbort = 1 '\001'
#8 0x00007f9cdacf18e2 in _NSFoundationUncaughtExceptionHandler (exception=0x467b348) at NSException.m:775
pool = 0x344cc98
#9 0x00007f9cdacf1921 in callUncaughtHandler (value=0x467b348) at NSException.m:795
No locals.
#10 0x00007f9cda8df98b in objc_exception_throw () from /usr/lib64/libobjc.so.2
No symbol table info available.
#11 0x00007f9cdacf24e1 in -[NSException raise] (self=0x467b348, _cmd=0x7f9cdb1d2d60) at NSException.m:963
No locals.
#12 0x00007f9cdacf1b82 in +[NSException raise:format:arguments:] (self=0x7f9cdb1d2980, _cmd=0x7f9cdb1d2d30, name=0x7f9ccf857e60, format=0x7f9ccf857ec0, argList=0x7fffaf8c86f0) at NSException.m:849
reason = 0x3b75df8
except = 0x467b348
#13 0x00007f9cdacf1ac9 in +[NSException raise:format:] (self=0x7f9cdb1d2980, _cmd=0x7f9ccf858780, name=0x7f9ccf857e60, format=0x7f9ccf857ec0) at NSException.m:835
args = {{gp_offset = 32, fp_offset = 48, overflow_arg_area = 0x7fffaf8c87e0, reg_save_area = 0x7fffaf8c8710}}
#14 0x00007f9ccf5b3ccf in -[MAPIStoreUserContext ensureFolderTableExists] (self=0x3e3b048, _cmd=0x7f9ccf88e500) at MAPIStoreUserContext.m:334
cm = 0x460ffa8
channel = 0x3b7dce8
tableName = 0x2f2f248
query = 0x40da9e8
queries = 0x2f678b8
#15 0x00007f9ccf5fb90f in +[MAPIStoreFallbackContext listContextsForUser:withTDBIndexing:inMemCtx:] (self=0x7f9ccf88e420, _cmd=0x7f9ccf861120, userName=0x3b67588, indexingTdb=0x3ef08a0, memCtx=0x40581e0) at MAPIStoreFallbackContext.m:78
firstContext = 0x3d5cb50
context = 0x3d5cb50
root = 0x45ce4a8
names = 0x3ef08a0
count = 67469792
max = 140736138610928
baseURL = 0x33f5bd8
url = 0x7fffaf8c88f0
name = 0x3b67588
userContext = 0x3e3b048
#16 0x00007f9ccf5bf0df in +[MAPIStoreContext listAllContextsForUser:withTDBIndexing:inMemCtx:] (self=0x7f9ccf861000, _cmd=0x7f9cde1426a0, userName=0x3b67588, indexingTdb=0x3ef08a0, memCtx=0x40581e0) at MAPIStoreContext.m:123
list = 0x4679e40
current = 0x4679e40
classes = 0x28eca68
currentClass = 0x7f9ccf88e420
count = 2
max = 9
userContext = 0x3e3b048
#17 0x00007f9cddf3c649 in sogo_backend_list_contexts (username=0x2a46250 "daoustc", indexingTdb=0x3ef08a0, mem_ctx=0x40581e0, contexts_listp=0x7fffaf8c8a28) at MAPIStoreSOGo.m:232
pool = 0x3e1c488
userName = 0x3b67588
rc = 0
__FUNCTION__ = "sogo_backend_list_contexts"
#18 0x00007f9cdebc608a in mapistore_backend_list_contexts () from /usr/lib64/libmapistore.so.0
No symbol table info available.
#19 0x00007f9cdebbecf3 in mapistore_list_contexts_for_user () from /usr/lib64/libmapistore.so.0
No symbol table info available.
#20 0x00007f9cdf0b97ae in emsmdbp_mailbox_provision () from /usr/lib64/samba4/modules/dcerpc_mapiproxy_server/exchange_emsmdb.so
No symbol table info available.
#21 0x00007f9cdf0bc16c in EcDoRpc_RopLogon () from /usr/lib64/samba4/modules/dcerpc_mapiproxy_server/exchange_emsmdb.so
No symbol table info available.
#22 0x00007f9cdf0b0484 in ?? () from /usr/lib64/samba4/modules/dcerpc_mapiproxy_server/exchange_emsmdb.so
No symbol table info available.
#23 0x00007f9cdf0b1334 in ?? () from /usr/lib64/samba4/modules/dcerpc_mapiproxy_server/exchange_emsmdb.so
No symbol table info available.
#24 0x00007f9cdf0b1e8e in ?? () from /usr/lib64/samba4/modules/dcerpc_mapiproxy_server/exchange_emsmdb.so
No symbol table info available.
#25 0x00007f9ce0007383 in mapiproxy_server_dispatch () from /usr/lib64/libmapiproxy.so.0
No symbol table info available.
#26 0x00007f9ce024698c in ?? () from /usr/lib64/samba4/modules/dcerpc_server/dcesrv_mapiproxy.so
No symbol table info available.
#27 0x00007f9ce9fe9fe2 in dcesrv_process_ncacn_packet () from /usr/lib64/libdcerpc-server.so.0
No symbol table info available.
#28 0x00007f9ce9feac49 in ?? () from /usr/lib64/libdcerpc-server.so.0
No symbol table info available.
#29 0x00007f9cfb313018 in ?? () from /usr/lib64/libdcerpc-binding.so.0
No symbol table info available.
#30 0x00007f9cf8329c34 in ?? () from /usr/lib64/samba/libsamba-sockets.so
No symbol table info available.
#31 0x00007f9cf8328be4 in ?? () from /usr/lib64/samba/libsamba-sockets.so
No symbol table info available.
#32 0x00007f9cfaaba488 in tevent_common_loop_immediate () from /usr/lib64/libtevent.so.0
No symbol table info available.
#33 0x00007f9cfaabd25a in ?? () from /usr/lib64/libtevent.so.0
No symbol table info available.
#34 0x00007f9cfaab98b0 in _tevent_loop_once () from /usr/lib64/libtevent.so.0
No symbol table info available.
#35 0x00007f9cfaab991b in tevent_common_loop_wait () from /usr/lib64/libtevent.so.0
No symbol table info available.
#36 0x00007f9cf1efb297 in ?? () from /usr/lib64/samba4/modules/process_model/standard.so
No symbol table info available.
#37 0x00007f9cfd8ccd3f in task_server_startup () from /usr/lib64/samba/libservice.so
No symbol table info available.
#38 0x00007f9cfd8cba46 in server_service_startup () from /usr/lib64/samba/libservice.so
No symbol table info available.
#39 0x000000000040915a in ?? ()
No symbol table info available.
#40 0x00007f9cfa741cdd in __libc_start_main () from /lib64/libc.so.6
No symbol table info available.
#41 0x00000000004054f9 in _start ()
No symbol table info available.
No symbol table info available.
A debugging session is active.
Inferior 1 [process 1980] will be detached.
Quit anyway? (y or n) [answered Y; input not from terminal]
[2013/04/30 10:10:29, 0] ../lib/util/fault.c:138(smb_panic_default)
smb_panic(): fork failed in panic action: Aucun processus enfant
[2013/04/30 10:10:29, 0] ../lib/util/fault.c:144(smb_panic_default)
PANIC: internal error
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J'ai envoyé le fichier contenant l'erreur qui c'est reproduite ce matin avec l'option "panic action" dans la config du samba. En espérant que celà puisse vous être utile.
bt_sogo-loggin-from-outlook.txt |
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C'est vraiment curieux, on dirait que sogo ne parvient pas a se connecter à votre base de données, pourtant, vous dites que la table existe, donc la configuration est bonne.
Savez-vous pourquoi les lignes suivantes apparaissent dans le logs:
<pre>
WARNING: system time changed by 67419 seconds: Fri Apr 26 10:21:48 2013
WARNING: system time changed by 60316 seconds: Tue Apr 30 10:10:24 2013
</pre>
Je ne suis pas certain qu'elles aient un lien avec le problème, mais il serait interessant de voir si le problème survient encore lorsque l'heure de la machine ne change pas de près de 16 heures d'un seul coup.
Un pcap de la communication entre sogo et votre serveur de base de données serait intéressant.
<pre>
tcpdump -w db-snafu.pcap -i eth0 host database_host and port database_port
</pre>
Modifier l'interface réseau, le 'database_host' et le database_port selon votre environnement.
Il faut démarrer la capture avant le faire le 'login' outlook. Envoyez nous ensuite le .pcap généré. |
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J'ai fait de nouveau le test avec le tcpdump.
tcpdump -w db-snafu.pcap -i eth0 host 10.0.100.42 and port 3306
tcpdump: listening on eth0, link-type EN10MB (Ethernet), capture size 65535 bytes
0 packets captured
0 packets received by filter
0 packets dropped by kernel
L'erreur ce reproduit a tous les jours. SOGo samba4 openchange et le mysql sont tous installé sur le même serveur.
avec la commande date j'ai fait afficher l'heure qui était pourtant correcte.
le WARNING: system time changed by 57980 seconds: Wed May 1 09:58:21 2013
y a t il autre chose à vérifié |
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Ajouter votre configuration sogo à ce ticket.
Pour la trace tcpdump, utilisez plutot: tcpdump -i lo -w db-snafu.pcap port 3306 |
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configSOGo.txt (2,313 bytes)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//GNUstep//DTD plist 0.9//EN" "http://www.gnustep.org/plist-0_9.xml">
<plist version="0.9">
<dict>
<key>NSGlobalDomain</key>
<dict>
</dict>
<key>sogod</key>
<dict>
<key>OCSFolderInfoURL</key>
<string>mysql://sogo:sogo@localhost:3306/sogo/sogo_folder_info</string>
<key>OCSSessionsFolderURL</key>
<string>mysql://sogo:sogo@localhost:3306/sogo/sogo_sessions_folder</string>
<key>SOGoACLsSendEMailNotifications</key>
<string>NO</string>
<key>SOGoAppointmentSendEMailNotifications</key>
<string>NO</string>
<key>SOGoFoldersSendEMailNotifications</key>
<string>NO</string>
<key>SOGoLanguage</key>
<string>French</string>
<key>SOGoMailDomain</key>
<string>icod.ca</string>
<key>SOGoProfileURL</key>
<string>mysql://sogo:sogo@localhost:3306/sogo/sogo_user_profile</string>
<key>SOGoTimeZone</key>
<string>America/Montreal</string>
<key>SOGoUserSources</key>
<array>
<dict>
<key>CNFieldName</key>
<string>displayName</string>
<key>IDFieldName</key>
<string>cn</string>
<key>UIDFieldName</key>
<string>sAMAccountName</string>
<key>baseDN</key>
<string>cn=Users,dc=icod,dc=ca</string>
<key>bindDN</key>
<string>cn=Administrator,cn=Users,dc=icod,dc=ca</string>
<key>bindFields</key>
<array>
<string>sAMAccountName</string>
</array>
<key>bindPassword</key>
<string>password</string>
<key>canAuthenticate</key>
<string>YES</string>
<key>displayName</key>
<string>Shared Addresses</string>
<key>hostname</key>
<string>127.0.0.1:389</string>
<key>id</key>
<string>samba</string>
<key>isAddressBook</key>
<string>YES</string>
</dict>
</array>
</dict>
</dict>
</plist>
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J'ai fait la capture avec la commande tcpdump -i lo -w db-snafu.pcap
Je n'ai pas mis le port 3306 puisqu'il ne me donnait rien même lorsque j'utilisait l'interface web.
WARNING: system time changed by X seconds ... semble correspondre au temps d'inactivité. (les dernières inscription dans le log la veille et ceux du jour)
Le poste d'où je fais le test avec outlook est connecté au domaine. je tenterai dans les prochaine jour le test d'un poste qui n'est pas connecté au domaine.
j'ai ajouter le pcap produit. |
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Depuis un autre poste qui n'est pas connecté au domaine j'ai le même problème |
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pour contourner le problème je dois redémarrer le service samba à tous les matins |
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Est-ce que samba tourne sur une vm ou sur un portable qui est mis en veille à chaque jour?
J'essaie de comprendre pourquoi samba se plain que le temps change... |
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samba tourne sur un vmware qui fonctionne 24h/24 |
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