View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0003126 | SOGo | ActiveSync | public | 2015-03-10 08:58 | 2015-09-25 17:33 |
Reporter | Raido | Assigned To | ludovic | ||
Priority | normal | Severity | minor | Reproducibility | always |
Status | resolved | Resolution | suspended | ||
Platform | [Server] Linux | OS | Ubuntu | OS Version | 12.04 LTS |
Product Version | 2.2.16 | ||||
Summary | 0003126: Some email with wrong date and time. | ||||
Description | Our client complains that webmail/outlook/android phone shows some emails recieved with future date. For example client recieves email at 10:00, webmail shows email date in same day, but e.g 17:00 | ||||
Additional Information | I attatched an eml file whichs shows that I recieved client forwaded email at Tuesday, March 10, 2015 10:32 AM, but client sees this email date as: Sent: Tuesday, March 10, 2015 5:42 PM | ||||
Tags | No tags attached. | ||||
Forgot to mention, that baruwa shows attatched email date and time as: March 10, 2015, 9:42 a.m. And problem is with multiple users. With ActiveSync and IMAP as well. |
|
Sogo log from same sender: |
|
What is your timezone in sogo.conf and in users' preference? |
|
In sogo conf I don't see timezone variable. In user preferences it is europe/tallinn more /etc/sogo/sogo.conf{
|
|
What timestamp do you think is wrong? Is it the Sent:-timestamp mentioned in the quoted message? From: Müügimeister [mailto:etreening@1business.eu] |
|
Yes the same. Email was recieved March 10, 2015, 9:42 a.m. but webmail and outlook display recieving time as March 10, 2015 5:42 PM |
|
Client gets this kind on mismatched time letters few times a week |
|
This is more a client (sender) issue (I assume outlook). See following links discussing such issues: |
|
These topic are about replying and forwarding messages as I can understand. |
|
Not sure what you mean with above statement. You confirmed above that it’s about the timestamp in the quoted message (in the body of the mail) and the topics are about issue when forwarding messages ... |
|
I think that we have misspoken here. Problem here is. Client receives an email at 11:00 (europe/Tallinn timezone). But in webmail and in outlook receiving time is shown e.g same date 17:00 (in future). Sorry if i am causing a confusion, but I want to make sure, that this problem is caused by persons who send those letters. |
|
Screenshot + raw source of the email please. |
|
I try to get raw source within few days. Screenshots are added to the topic. |
|
Is it possible that this is somehow related to spam mail? Beacause all these letters with future date is somesort of advertise emails? |
|
"Sent:" is set by the email client of the sender. I saw some spammer use that with dates in the future, in order to get it always on top of the email queue. But SOGo could list emails based on their reception date/time instead of the "Sent:" date/time. |
|
Check also bug 0000708 |
|
Suspended for now. Reopen with evidences if necessary. |
|
Date Modified | Username | Field | Change |
---|---|---|---|
2015-03-10 08:58 | Raido | New Issue | |
2015-03-10 08:58 | Raido | File Added: future date email.eml | |
2015-03-10 09:10 | Raido | Note Added: 0008253 | |
2015-03-10 09:15 | Raido | Note Added: 0008254 | |
2015-03-10 21:01 | tfu | Note Added: 0008257 | |
2015-03-16 08:23 | Raido | Note Added: 0008277 | |
2015-03-16 10:18 | tfu | Note Added: 0008278 | |
2015-03-17 08:47 | Raido | Note Added: 0008281 | |
2015-03-17 08:48 | Raido | Note Added: 0008282 | |
2015-03-17 10:54 | tfu | Note Added: 0008284 | |
2015-03-18 13:40 | ludovic | Severity | major => minor |
2015-03-23 08:23 | Raido | Note Added: 0008338 | |
2015-03-23 09:05 | tfu | Note Added: 0008340 | |
2015-03-23 10:38 | Raido | Note Added: 0008346 | |
2015-03-23 10:45 | tfu | Note Added: 0008347 | |
2015-03-23 13:15 | Raido | Note Added: 0008349 | |
2015-03-23 13:15 | Raido | File Added: sc1.png | |
2015-03-23 13:15 | Raido | File Added: sc2.png | |
2015-04-08 13:49 | Raido | Note Added: 0008406 | |
2015-07-03 14:14 | Christian Mack | Note Added: 0008694 | |
2015-07-06 15:54 | Christian Mack | Note Added: 0008702 | |
2015-07-06 15:54 | Christian Mack | Relationship added | related to 0000708 |
2015-09-25 17:33 | ludovic | Note Added: 0008958 | |
2015-09-25 17:33 | ludovic | Status | new => resolved |
2015-09-25 17:33 | ludovic | Resolution | open => suspended |
2015-09-25 17:33 | ludovic | Assigned To | => ludovic |