View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0002999 | SOGo | ActiveSync | public | 2014-11-25 15:10 | 2015-09-25 17:40 |
| Reporter | mzubcic | Assigned To | ludovic | ||
| Priority | normal | Severity | minor | Reproducibility | always |
| Status | resolved | Resolution | suspended | ||
| Platform | Linux | OS | Red Hat / CentOS | OS Version | 6.6 |
| Product Version | 2.2.10 | ||||
| Summary | 0002999: Outlook initial activesync breaks with NSConstantString(instance) does not recognize bytes INFO:(null) | ||||
| Description | While testing SOGo 2.2.10 with Outlook 2013 on Windows 7, I have encountered unrecoverable error: SOGo is reading large IMAP mailbox tree from Cyrus IMAP 2.4.17 to synchronize freshly setup Outlook 2013. During this process, something breaks while parsing mails from mailbox. Here are the relevant entries from sogo.log: Nov 25 15:43:16 sogod [18503]: <0x0x7f1196837d98[NGMimeBodyPartParser]> WARNING(-[NGMimePartParser readBody]): encountered unknown content-transfer-encoding: 'base64' 2014-11-25 15:43:16.751 sogod[18503] _consume[1343]: error try to read over buffer len self->dataIdx 19426 _cnt 1 byteLen 19426 Whole log with base64 data uploaded as attachment. | ||||
| Steps To Reproduce | I don't know how to locate exact message on which SOGo dies, but maybe base64 data in attachment and log info would suffice. | ||||
| Additional Information | Outlook 2013 doesn't notice any error. Just displays "We didn't find anything to show here." and "THIS FOLDER WAS LAST UPDATED AT ..." and DISCONNECTED. | ||||
| Tags | No tags attached. | ||||
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SOGo-ActiveSync-Breaks.txt (20,541 bytes)
Nov 25 15:43:11 sogod [18503]: <0x0x7f11826212b8[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Nov 25 15:43:13 sogod [18503]: <0x0x7f11826212b8[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Nov 25 15:43:16 sogod [18503]: <0x0x7f1196837d98[NGMimeBodyPartParser]> WARNING(-[NGMimePartParser readBody]): encountered unknown content-transfer-encoding: 'base64' 2014-11-25 15:43:16.750 sogod[18503] WARNING(-[NGMimePartParser parseHeader]:596): 1 an error occured during header-field parsing (maybe end of stream) fieldName: vghpcybpcybhig11bhrplxbhcnqgbwvzc2fnzsbpbibnsu1figzvcm1hdc4kci0tls0tlt1f tmv4dfbhcnrfmdawxzawmuvfmdfdotaxmuuuounbnzm0mjakq29udgvudc1uexbloib0zxh0 l3bsywluowojy2hhcnnldd0id2luzg93cy0xmjuwigpdb250zw50lvryyw5zzmvyluvuy29k aw5noibxdw90zwqtchjpbnrhymxlcgpqb3pkcmf2ie1pcm9zbgf2laoktmfzdgf2bm8gbmeg chjldghvzg5lig1hawxvdmugdmv6yw5vihphihphbwplbnugzgvsbcbkcmfjigthcnrpy2ug 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ls0tls09x05lehrqyxj0xzawmf8wmdffxzaxqzkwmtffljldqtczndiwls0kcgpgcm9tic0g tw9uaa== 2014-11-25 15:43:16.751 sogod[18503] _consume[1343]: error try to read over buffer len self->dataIdx 19426 _cnt 1 byteLen 19426 EXCEPTION: <NSException: 0x7f119694f108> NAME:NSInvalidArgumentException REASON:NSConstantString(instance) does not recognize bytes INFO:(null) Nov 25 15:43:16 sogod [18456]: <0x0x7f1182314528[WOWatchDogChild]> child 18503 exited Nov 25 15:43:16 sogod [18456]: <0x0x7f1182314528[WOWatchDogChild]> (terminated due to signal 6) Nov 25 15:43:16 sogod [18456]: <0x0x7f1182016c78[WOWatchDog]> child spawned with pid 18599 |
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Do you get any /tmp/*.data files? |
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No files with .data extension in /tmp, but there is OGoXXXXXXXXXXX.tmp file with partial e-mail message. I don't know if this is random droped mail in the moment of child termination, or actually that mail on which SOGo child died. Text is UTF-8 encoded. Without RFC 2822 headers (body). It passes iconv(1) conversion test without error or warning. Anyway, content (text only, nothing complicated) is not for public attachment on bug tracker, but if you wish it, I can send it to you on your e-mail. |
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Can you reproduce it with 2.2.13? If so, it might be due to a broken mail in your mailbox. Try to identify it from the log output. If you have it, send it to me (lmarcotte@inverse.ca) |
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Hello Ludovic, I just tried 2.2.13 2 days ago and still testing it. Looks more robust on this error (process child is not dying). This is from 8. 1. tests: Jan 07 10:50:57 sogod [4309]: <0x0x7f37437cc528[NGMimeBodyPartParser]> WARNING(-[NGMimePartParser readBody]): encountered unknown content-transfer-encoding: 'base64' <snip of longer base64 block> 2015-01-07 10:50:57.912 sogod[4309] _consume[1343]: error try to read over buffer len self->dataIdx 19426 _cnt 1 byteLen 19426 There is no termination with signal 6, and SOGo synchronization continues. But on SOGo 2.2.12a which I tried on 24. 12. 2014, there was 4 more error lines after base64 dump and this line above. This lines: 2014-12-24 13:01:01.307 sogod[4317] _consume[1343]: error try to read over buffer len self->dataIdx 19426 _cnt 1 byteLen 19426
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Suspended for now, reopen with evidences if necessary. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2014-11-25 15:10 | mzubcic | New Issue | |
| 2014-11-25 15:10 | mzubcic | File Added: SOGo-ActiveSync-Breaks.txt | |
| 2014-11-27 09:16 | Christian Mack | Note Added: 0007748 | |
| 2014-11-28 15:11 | mzubcic | Note Added: 0007758 | |
| 2015-01-09 13:49 | ludovic | Severity | major => minor |
| 2015-01-09 13:50 | ludovic | Note Added: 0008027 | |
| 2015-01-09 14:41 | mzubcic | Note Added: 0008031 | |
| 2015-09-25 17:40 | ludovic | Note Added: 0008961 | |
| 2015-09-25 17:40 | ludovic | Status | new => resolved |
| 2015-09-25 17:40 | ludovic | Resolution | open => suspended |
| 2015-09-25 17:40 | ludovic | Assigned To | => ludovic |
