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Date: Fri, 06 Feb 2015 15:40:08 +0000
From: Zen Customer Services <customerservices@zen.co.uk>
Sender: customerservices@zen.co.uk
Reply-to: customerservices@zen.co.uk
Subject: Your Zen Internet Order Confirmation #12345678
To: user@example.net,user@gmail.com
Message-ID: <Z1YJl0p-0001QB-Hp@koch.zen.co.uk>
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Dear Ian,

Thank you for placing your order with Zen Internet.

Order Details
=============
First Name: A
Last Name: User
Email Address: user@example.net,user@gmail.com
Post Code: AA11 1AA

Order Date: Friday 6th February 2015
Order Number: 12345678
Customer order ref: AAA/1111

Tracking Your Order
===================
Order progress and confirmation e-mails will be sent to user@example.net,user@gmail.com so we strongly recommend that you check this e-mail address regularly.

It is very important that you let us know if you change your e-mail address or telephone number. To do this please e-mail customerservices@zen.co.uk quoting your order number (1068461) and new contact details.

To track your order's progress online you will need to click on the following link and sign-in to our website:
https://secure.zen.co.uk/zebra/sec/track.asp?o=12345678

If clicking the link does not work, just copy and paste the entire link into your browser.

No sign-in details? Click on the "Existing customer without an online account?" link on the sign-in page.

Alternatively you can call Customer Services for an update on 01706 902 000, quoting your order number (12345678).

Terms and Conditions
==================
Your order and the service(s) to be supplied to you is subject to our General Terms and Conditions of Supply and any relevant Product Specific Terms and Conditions: https://www.zen.co.uk/policies.aspx

Please note that use of the service(s) and/or any equipment supplied to you constitutes your acceptance of these terms and conditions.

If applicable, contract details will be available in your Order History once your service(s) is fulfilled: https://portal.zen.co.uk

Billing Information
===================
You can arrange to pay your bills using Direct Debit. Simply click on the following link and sign-in to our website:
https://secure.zen.co.uk/zebra/sec/track.asp?o=12345678

Alternatively we can set up your Direct Debit for you over the telephone. Please call 01706 902000 (select option 4) and we will be happy to assist you.

If you have a credit agreement with Zen Internet you will receive an e-mail within the next two hours confirming that your order has been processed successfully. If you do not receive confirmation please call our Customer Billing team on 01706 902000.

If you have any questions relating to your order please feel free to contact us on 01706 902000 or email customerservices@zen.co.uk.

Best regards

Zen Internet Customer Service
--------------------------------------------------
Zen Internet Ltd
Sandbrook Park
Sandbrook Way
Rochdale
OL11 1RY

Customer Billing email: customerbilling@zen.co.uk
Credit Control email: creditcontrol@zen.co.uk
Sales email: sales@zen.co.uk
Partner email: partner@zen.co.uk
Support email: support@zen.co.uk
Web: https://www.zen.co.uk

Switchboard: 0845 058 9000 or 01706 902 000
Support help line: 0845 058 9009 or 01706 902 009
Fax: 0845 058 9005 or 01706 902 005

Follow us on Twitter: http://twitter.com/zeninternet 
--------------------------------------------------

The information contained in this email may be confidential
and may also be legally privileged. It is intended solely
for the addressee(s). If you are not the intended recipient
then please delete forthwith.

If a quotation is included, it is provided for budgetary
purposes only and is subject to status. Charges exclude VAT
and are correct at time of quotation, but may change at any
time. All transactions are subject to the appropriate
Zen Internet Ltd Terms and Conditions.

Zen Internet Limited is registered in England No. 03101568,
VAT Reg No. 686 0495 01.
