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IDProjectCategoryView StatusDate SubmittedLast Update
0005173SOGoWeb Mailpublic2020-09-23 22:272020-09-25 19:01
Reporterflotte55 Assigned Tofrancis  
PriorityurgentSeverityminorReproducibilitysometimes
Status resolvedResolutionfixed 
Product Version5.0.0 
Fixed in Version5.0.1 
Summary0005173: After updating to 5.0.0, emails are missing
Description

After the update from SOGo 4.3.2 to 5.0.0, not all emails are displayed in some IMAP folders.

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Relationship GraphDependency Graph
has duplicate 0005174 resolvedfrancis 1 mailbox not displaying correctly 

Activities

Christian Mack

Christian Mack

2020-09-24 11:24

developer   ~0014826

How about providing an example of an email not displayed?
Do you get any errors in sogo.log?
flotte55

flotte55

2020-09-24 11:28

reporter   ~0014827

Please look hier. The same Problem

https://sogo.nu/bugs/view.php?id=5174
ludovic

ludovic

2020-09-24 11:47

reporter   ~0014828

That doesn't answer Christian's answer - provide sample mails.
flotte55

flotte55

2020-09-24 11:55

reporter   ~0014829

One of our customers has the problem in some IMAP folders of his accounts. Unfortunately I cannot provide his emails.
I try to contact the customer and ask.
flotte55

flotte55

2020-09-24 17:51

reporter   ~0014830

Here is a screenshot and the logs by click on "Posteingang"

nginx-Log:
xxx.xxx.xxx.xxx - - [24/Sep/2020:19:45:34 +0200] "POST /SOGo/so/tropper@domain.de/Mail/0/folderINBOX/headers HTTP/2.0" 200 148 "https://mail.mailserver.de/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36"

Sogo-Log
Sep 24 19:42:36 468040cf0fd5 sogod [11345]: [ERROR] <0x0x561ba1b4c020[NGImap4Connection]> Error fetching 100 uids for url: imap://tropper%40domain.de@172.22.1.250/INBOX/?tls=NO&tlsVerifyMode=default
Sep 24 19:42:36 468040cf0fd5 sogod [11345]: xxx.xxx.xxx.xxx "POST /SOGo/so/tropper@domain.de/Mail/0/folderINBOX/headers HTTP/1.0" 200 148/410 0.117 - - 0 - 14

anonymized:
xxx.xxx.xxx.xxx = IP
domain.de = Userdomain
mailserver.de= Mailserver-Domain

b3.jpg (46,773 bytes)   
PUQ

PUQ

2020-09-25 05:20

reporter   ~0014836

Sorry to duplcate but Ill post this here also - I found messages which cause SOGO break.

nowy-program-afiliacyjny-zaproszenie-na-zoom-9062020-godz-21-00.zip (211,711 bytes)
pismo-wydzialu-zdrowia-muw-strategia-walki-z-pandemia-covid-19-no-attachments.zip (6,747 bytes)
PUQ

PUQ

2020-09-25 05:20

reporter   ~0014837

They are zipped .eml
tomi55

tomi55

2020-09-25 05:37

reporter   ~0014838

Another mail which breaks SOGO in the same way like in this thread.

mail.txt (125,360 bytes)   
francis

francis

2020-09-25 19:01

administrator   ~0014849

Ref: https://github.com/inverse-inc/sope/commit/c5c23fd757b5b2c9c61cf7229924a8ffbd120fc1

Issue History

Date Modified Username Field Change
2020-09-23 22:27 flotte55 New Issue
2020-09-24 11:24 Christian Mack Note Added: 0014826
2020-09-24 11:28 flotte55 Note Added: 0014827
2020-09-24 11:47 ludovic Note Added: 0014828
2020-09-24 11:55 flotte55 Note Added: 0014829
2020-09-24 14:06 Christian Mack Relationship added has duplicate 0005174
2020-09-24 17:51 flotte55 Note Added: 0014830
2020-09-24 17:51 flotte55 File Added: b3.jpg
2020-09-25 05:20 PUQ Note Added: 0014836
2020-09-25 05:20 PUQ File Added: nowy-program-afiliacyjny-zaproszenie-na-zoom-9062020-godz-21-00.zip
2020-09-25 05:20 PUQ File Added: pismo-wydzialu-zdrowia-muw-strategia-walki-z-pandemia-covid-19-no-attachments.zip
2020-09-25 05:20 PUQ Note Added: 0014837
2020-09-25 05:37 tomi55 Note Added: 0014838
2020-09-25 05:37 tomi55 File Added: mail.txt
2020-09-25 19:01 francis Assigned To => francis
2020-09-25 19:01 francis Status new => resolved
2020-09-25 19:01 francis Resolution open => fixed
2020-09-25 19:01 francis Fixed in Version => 5.0.1
2020-09-25 19:01 francis Note Added: 0014849