Dependency Graph

Dependency Graph
related to related to child of child of duplicate of duplicate of

View Issue Details

IDProjectCategoryView StatusLast Update
0005016SOGoWeb Mailpublic2020-05-28 17:17
Reporterfsoyer Assigned Tofrancis  
Status resolvedResolutionfixed 
Platform[Server] LinuxOSRHEL/CentOSOS Version7
Product Version4.3.0 
Summary0005016: Minus count after deleting an email (reported on closed bug 0004986)

sorry for opening a new issue, but the problem of "minus count after deleting an email" is solved only partially, and bug 0004986 was closed. The count isn't resetted, as it was before 4.3.0 and previous versions, immediately and stay until a global refresh of the page occurs (maybe when the web mail checks for new mails ? I'm not sure). So it is displayed for some times after deleting and disappears randomly, it's confusing.
Is there a way to make it disappear when the mail is deleted, as it was on previous versions ?

Steps To Reproduce

delete a mail (in the mail itself or by selecting it with the checkbox)
minus count is displayed beside the folder, disappearing after a random time

TagsNo tags attached.


related to 0004986 resolvedfrancis Minus count after deleting an email 




2020-05-08 14:53

administrator   ~0014309

Can you reproduce the problem on the latest nightly build? You can also try on



2020-05-10 10:16

reporter   ~0014313

Last edited: 2020-05-28 17:16

I installed the latest version with yum on sogo repo :

 Package                         Architecture  Version                        Dépôt             Taille
Mise à jour :
 sogo                            x86_64           sogo-rhel7         20 M
 sogo-activesync                 x86_64           sogo-rhel7        140 k
 sogo-debuginfo                  x86_64           sogo-rhel7        1.8 M
 sogo-ealarms-notify             x86_64           sogo-rhel7         16 k
 sogo-tool                       x86_64           sogo-rhel7         58 k
Installation pour dépendances :
 liboath                         x86_64        2.6.2-1.el7                    epel               51 k
Mise à jour pour dépendances :
 sope49-cards                    x86_64           sogo-rhel7        206 k
 sope49-gdl1-contentstore        x86_64           sogo-rhel7         67 k

But after restart, the webmail isn't accessible anymore, with this error in sogo.log :

sogod[2267] EXCEPTION: <NSException: 0x55e21f0e6090> NAME:NSInvalidArgumentException REASON:EOKeyValueQualifier(instance) does not recognize formatted INFO:(null)
May 10 12:14:25 sogod [2267]: "GET /SOGo/so/ HTTP/1.1" 501 0/0 0.005 - - 8K

Sogo is accessed via nginx proxy_pass.

Any idea ?



2020-05-10 10:24

administrator   ~0014314

Upgrade SOPE.



2020-05-10 11:23

reporter   ~0014315

Perfect ! Thank you for this quick answer !
Is there a way to add sope as a dependency of sogo in packages ?

I'll test for the problem of minus count and give a return here.



2020-05-10 17:20

reporter   ~0014317

It's OK in nightly build from sogo repo.
Thanks !

PS. however, I add to issue 0005009 that the collapse/expand discussions are still buggy

Issue History

Date Modified Username Field Change
2020-05-06 08:22 fsoyer New Issue
2020-05-07 08:33 Christian Mack Relationship added related to 0004986
2020-05-08 14:53 francis Note Added: 0014309
2020-05-10 10:16 fsoyer Note Added: 0014313
2020-05-10 10:24 ludovic Note Added: 0014314
2020-05-10 11:23 fsoyer Note Added: 0014315
2020-05-10 17:20 fsoyer Note Added: 0014317
2020-05-28 17:16 francis Note Edited: 0014313
2020-05-28 17:17 francis Assigned To => francis
2020-05-28 17:17 francis Status new => resolved
2020-05-28 17:17 francis Resolution open => fixed