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IDProjectCategoryView StatusLast Update
0004692SOGoWeb Mailpublic2019-07-06 15:25
Reporterschmirl Assigned Tofrancis  
Status resolvedResolutionfixed 
Product Version4.0.6 
Fixed in Version4.0.8 
Summary0004692: No body displayed for UTF8 HTML messages with invalid characters

No body will be shown for a text/html MIME part with charset=UTF-8 which contains
invalid UTF8 like e.g. an iso-8859-1 encoded character. Usually the problem are just a few characters, so it would be great if invalid UTF8 sequences could be removed or replaced with some sort of placeholder.

Message will display ok when flagged as text/plain

Steps To Reproduce
  1. create a html message in utf8 format and place e.g. an iso-8859-1 encoded character in it
  2. view it in SOGo web UI
Additional Information

Problem showed up with SOGo BTS activities mail from 2019-02-26, containing an "รค" in iso8859-1 encoding (hex e4). Attached a stripped down hand crafted mail plus the SOGo BTS activities mail.

TagsNo tags attached.


duplicate of 0004513 resolvedludovic HTML body contents are not displayed in some messages 




2019-02-27 11:36




2019-02-27 11:37


sogo_bts.eml (6,210 bytes)


2019-06-17 11:17

reporter   ~0013637

I can confirm that the fix for 0004513 resolves this issue. Thanks!

Issue History

Date Modified Username Field Change
2019-02-27 11:36 schmirl New Issue
2019-02-27 11:36 schmirl File Added: iso8859-1_in_utf8.msg
2019-02-27 11:37 schmirl File Added: sogo_bts.eml
2019-06-17 11:17 schmirl Note Added: 0013637
2019-06-17 12:22 francis Relationship added duplicate of 0004513
2019-06-17 12:22 francis Status new => resolved
2019-06-17 12:22 francis Fixed in Version => 4.0.8
2019-06-17 12:22 francis Resolution open => fixed
2019-06-17 12:22 francis Assigned To => francis