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IDProjectCategoryView StatusLast Update
0004517SOGoApple iPhone OSpublic2018-11-05 06:56
ReporterNterowski Assigned Tofrancis  
Status assignedResolutionreopened 
Product Version4.0.1 
Fixed in Version4.0.2 
Summary0004517: Reply to the message in browsers

When you try to reply to an email in your browser (Chrome, Safari), the cursor/pointer is moved outside the visible area - as a result, I do not see what is written off.
Maybe some misspelled in CKeditor configuration ?

Steps To Reproduce

Try to reply for messages in mobile browsers

TagsNo tags attached.


related to 0004526 resolvedfrancis new email window is closing 




2018-09-20 06:53

reporter   ~0013049

The bug still occurs, also in version 4.0.2



2018-09-20 13:20

administrator   ~0013053

Can you reproduce the problem on the demo instance? (



2018-09-24 05:45

reporter   ~0013056

Yes, on demo instance the error also occurs.
If there is more text in the message you want to reply to (also HTML, I used "Lorem Ipsum" for a test), the text you are typing slides beyond the visible area
I attach a video link



2018-11-05 06:56

reporter   ~0013146

Have you been able to reproduce the error?
Did You watch the video ?

Related Changesets

sogo: master f0b4e1b7

2018-08-17 16:31


Details Diff
(js) Restore caret position in message editor

Fixes 0004517
Affected Issues
mod - NEWS Diff File
mod - UI/Templates/MailerUI/UIxMailEditor.wox Diff File
mod - UI/WebServerResources/js/Common/utils.js Diff File
mod - UI/WebServerResources/js/Mailer/MailboxController.js Diff File
mod - UI/WebServerResources/js/Mailer/MessageController.js Diff File
mod - UI/WebServerResources/js/Mailer/MessageEditorController.js Diff File
mod - UI/WebServerResources/js/vendor/ckeditor/ck.js Diff File

sogo: master e81cf29e

2018-08-21 10:43


Details Diff
(js) Restore caret position in message editor


Fixes 0004517
Affected Issues
mod - UI/WebServerResources/js/Mailer/MailboxController.js Diff File
mod - UI/WebServerResources/js/Mailer/Mailer.popup.js Diff File

Issue History

Date Modified Username Field Change
2018-07-20 09:50 Nterowski New Issue
2018-08-18 00:45 francis Changeset attached => sogo master f0b4e1b7
2018-08-18 00:45 francis Assigned To => francis
2018-08-18 00:45 francis Resolution open => fixed
2018-08-18 00:46 francis Status new => resolved
2018-08-18 00:46 francis Fixed in Version => 4.0.2
2018-08-21 14:43 francis Changeset attached => sogo master e81cf29e
2018-08-21 14:44 francis Relationship added related to 0004526
2018-09-20 06:53 Nterowski Note Added: 0013049
2018-09-20 06:53 Nterowski Status resolved => feedback
2018-09-20 06:53 Nterowski Resolution fixed => reopened
2018-09-20 13:20 francis Note Added: 0013053
2018-09-24 05:45 Nterowski Note Added: 0013056
2018-09-24 05:45 Nterowski Status feedback => assigned
2018-11-05 06:56 Nterowski Note Added: 0013146